Field Tech I – Smart Water & AMI Systems (Travel)

Master Meter, Inc.; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Company truck

Medical insurance

Life/AD&D insurance

Disability insurance

401(k) match

Year-end bonus

Paid time off

Job summary

Master Meter in Charlotte, NC seeks a Field Technician I to install, troubleshoot, and support AMR/AMI systems, traveling within NC/SC. You will provide on-site technical support, diagnose system and software issues, and maintain clear documentation for management and partners.

The role requires strong communication, safety awareness, and the ability to work in a dynamic, fast-paced environment with occasional overnight travel.

Qualifications

• Associate degree or equivalent experience required.
• One-year technical customer service experience preferred.
• Ability to install, repair, and maintain products in field and on-site.

Responsibilities

• Provide technical support for AMR/AMI systems on-site.
• Oversee AMR/AMI equipment installations as needed.
• Diagnose issues with communication and electrical systems and software tools.
• Maintain documentation and reporting with timely updates.
• Collaborate with team across functions to improve operations.

Skills

Customer service

Team collaboration

Communication skills

Data entry

Excel

Education

Associate of Applied Science

Tools

AMR/AMI systems

Job description

Master Meter in Charlotte, NC seeks a Field Technician I to install, troubleshoot, and support AMR/AMI systems, traveling within NC/SC. You will provide on-site technical support, diagnose system and software issues, and maintain clear documentation for management and partners.

The role requires strong communication, safety awareness, and the ability to work in a dynamic, fast-paced environment with occasional overnight travel.