Field Teams Operations Lead

Convoy of Hope; Springfield (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Convoy of Hope in Springfield, MO is seeking a Field Teams Operations Manager to support ministry operations and field team deployments. You will collaborate with global and domestic teams, supervise volunteers, coordinate travel, manage applications, and assist with budgeting while upholding the organization's faith-based values.

The role requires travel, strong organizational skills, and clear communication with pastors and team leaders to ensure efficient service delivery and compliance with

Qualifications

• Bachelor’s degree preferred; a high school diploma or equivalent required.
• One or more years of office experience is required; church and ministry experience is beneficial.
• Proficiency in PC or Mac and software programs, including Microsoft Office, Google Suite, and project management software.
• Possesses strong organizational skills for handling several projects at once and has meticulous attention to detail.
• Displays excellent written and verbal communication skills for tactful communication with pastors and team leaders.
• Exhibits excellent grammar and punctuation skills for writing reports.
• Follows verbal directions and written processes accurately and methodically.
• Remains committed to regular travel — both domestically and internationally.
• Able to travel domestically and internationally as needed.
• Able to perform some physical labor, lifting up to 50 lbs. infrequently.

Responsibilities

• Collaborates with internationally and domestically focused operations colleagues to ensure balanced workflow and thorough customer service internally and externally.
• Serves as a field leader for up to eight teams each year, as requested.
• Manage Field Teams applications and date requests.
• Works with Senior Director - Field Teams and Field Teams Operations Director to help manage financial elements of Field Teams engagement.
• Provides oversight to field team deployments, including materials and support, tracking payments, and coordinating travel.
• Runs background checks for each team member and records volunteer hours and statistics.
• Communicates with domestic hosts about team details and logistics.
• Responds to website inquiries, emails, and phone calls.
• Evaluates systems to ensure efficiency and effectiveness.
• Prepares and coordinates all Field Teams documentation and reports; completes other duties as assigned.

Skills

Organizational skills

Written & verbal communication

Attention to detail

Willingness to travel

Education

Bachelor’s degree preferred

High school diploma required

Tools

Microsoft Office

Google Suite

Project management software

Job description

Convoy of Hope in Springfield, MO is seeking a Field Teams Operations Manager to support ministry operations and field team deployments. You will collaborate with global and domestic teams, supervise volunteers, coordinate travel, manage applications, and assist with budgeting while upholding the organization's faith-based values.

The role requires travel, strong organizational skills, and clear communication with pastors and team leaders to ensure efficient service delivery and compliance with