Field Swing

MacAllister Machinery Co., Inc.; Shelby Charter Township (MI); On-site; USD 30,000 - 41,000; Full time

Job summary

MacAllister Machinery Co., Inc. hires Field Service Technicians to visit customer sites and perform on-the-road repairs and routine maintenance for heavy equipment. You will interact with customers daily, assess their needs, and deliver high-quality service to keep machines running.

The role requires strong communication, punctuality, and possession of a DOT Medical Card and CDL A License by day one. You will travel regularly and work on a busy schedule across Michigan.

Qualifications

• Experience servicing trucks or heavy equipment.
• Punctual and reliable attendance.
• Strong communication to gather information from customers.
• Must possess a DOT Medical Card and CDL A License on day one.

Responsibilities

• Travel to customer sites as per schedule to service field equipment.
• Perform lubrication, oiling, and maintenance on equipment.
• Carry out adjustments: V-Belts, bolts, ball joints, track tension.
• Replace lamps, fuses, bulbs in electrical systems as needed.
• Replace cab hardware, seat pads, wiper blades, and safety equipment.
• Retrieve codes, download data, and perform minor calibrations.

Skills

Customer service

Communication

Punctual/On-time

Education

CDL A License

DOT Medical Card

Job description

Description Position Summary MacAllister CAT’s Field Swings are responsible for visiting customer sites to perform small repairs, updates, and services on the road. The Field Swing works on a busy schedule, often to a customer’s demands, but gets the opportunity to directly interact with customers day in and day out, to better understand their needs to provide exceptional service.

Responsibilities Travel from customer to customer as per schedule to perform service relating to lubricating, oiling, and maintaining field equipment. As part of the dispatch, you may also perform the following tasks:

• Adjusting V-Belts.
• Tightening or replacing loose or missing bolts or fasteners.
• Replacing a Ground Engaging Tool such as bolt-on teeth or tips. Also, may replace a bolt-on cutting edge on small loaders.
• Adjusting track tension.
• Replacing a lamp, lens, or bulb in the electrical system.
• Replacing a blown fuse or a bad switch (without performing diagnostics) in the electrical system.
• Replacing a seat pad or armrest.
• Replacing wiper blades.
• Replacing cab hardware such as knobs, door latches, and steps
• Repairing or replacing safety equipment such as a backup alarm (without diagnostics), seat belt, or mirrors.
• Reel load bank/generator cables.
• Repair, fabricate and replace hoses.
• Retrieves codes, downloads, and performs minor calibrations.

Qualifications To qualify for consideration, you must have the following:

• Strong experience performing service and maintenance on trucks or heavy equipment.
• Track record of being punctual at work.
• Possess strong communication skills to gather information from customers as required.
• Possess a DOT Medical Card and CDL A License by the first day on the job.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.