Roadside Field Service Tech – Heavy Equipment

MacAllister Machinery Co., Inc.; Novi (MI); On-site; USD 52,000 - 62,000; Full time

Job summary

MacAllister CAT's Field Swings are responsible for visiting customer sites to perform small repairs, updates, and services on the road. The Field Swing works on a busy schedule, often to a customer’s demands, but gets the opportunity to directly interact with customers day in and day out, to better understand their needs to provide exceptional service.

Travel from customer to customer performing maintenance on trucks and heavy equipment, with a focus on reliability and safety.

Qualifications

• Strong experience performing service and maintenance on trucks or heavy equipment.
• Punctual at work.
• Strong communication skills to gather information from customers as required.
• DOT Medical Card and CDL A License by the first day on the job.

Responsibilities

• Travel from customer to customer as per schedule to perform service relating to lubricating, oiling, and maintaining field equipment.
• Adjusting V-Belts.
• Tightening or replacing loose or missing bolts or fasteners.
• Replacing a Ground Engaging Tool such as bolt-on teeth or tips. Also, may replace a bolt-on cutting edge on small loaders.
• Adjusting track tension.
• Replacing a lamp, lens, or bulb in the electrical system.
• Replacing a blown fuse or a bad switch (without performing diagnostics) in the electrical system.
• Replacing a seat pad or armrest.
• Replacing wiper blades.
• Replacing cab hardware such as knobs, door latches, and steps
• Repairing or replacing safety equipment such as a backup alarm (without diagnostics), seat belt, or mirrors.
• Reel load bank/generator cables.
• Repair, fabricate and replace hoses.
• Retrieves codes, downloads, and performs minor calibrations.

Skills

Heavy equipment maintenance

Punctuality

Communication

CDL A License

DOT Medical Card

Job description

MacAllister CAT's Field Swings are responsible for visiting customer sites to perform small repairs, updates, and services on the road. The Field Swing works on a busy schedule, often to a customer’s demands, but gets the opportunity to directly interact with customers day in and day out, to better understand their needs to provide exceptional service.

Travel from customer to customer performing maintenance on trucks and heavy equipment, with a focus on reliability and safety.