Field Support & Training Specialist (Cat/Trimble Tech)

Riggs CAT; Bryant (AR); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Riggs CAT in Bryant, AR seeks a Field Support Specialist to train customers on Cat factory and Trimble technology, lead startup deployments, and verify installation accuracy. The role emphasizes safety, efficiency, and best practices for client operations.

You will train operators, communicate technical information, and support clients on-site and remotely as needed. A strong customer-service focus is essential.

Qualifikationen

• GPS technology experience (Cat/Trimble) 5–10 years.
• Strong verbal and written communication skills.
• Valid driver's license and clean driving record.
• Ability to train customers and lead startups.
• Ability to read and interpret safety and operation manuals.

Aufgaben

• Lead startups and train operators on equipment controls and technology.
• Serve as SME for Cat/Trimble factory technology and applications.
• Verify functionality and accuracy of machine technology at delivery.
• Provide product, application, maintenance, and operation training.
• Advise clients on machine and site operations affecting business performance.
• Review quotes for accuracy and completeness.
• Support clients by phone and in person.

Kenntnisse

GPS technology experience

Customer service

Communication skills

Public speaking

Problem solving

Jobbeschreibung

Riggs CAT in Bryant, AR seeks a Field Support Specialist to train customers on Cat factory and Trimble technology, lead startup deployments, and verify installation accuracy. The role emphasizes safety, efficiency, and best practices for client operations.

You will train operators, communicate technical information, and support clients on-site and remotely as needed. A strong customer-service focus is essential.