Field Support Technician (Fully Remote)

Highland Electric Fleets; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Vision, and Dental coverage

Generous Paid Time Off

401(k) with company match

Job summary

Highland Electric Fleets seeks a detail‑oriented field coordinator to represent the company at customer locations across the US. You will support the go‑live process for new EV charging sites, coordinating on‑site activities and flagging risks to the Commissioning Engineer.

You will also conduct new vehicle inspections, verify readiness, and document findings prior to site activation. Ideal candidates have strong documentation habits, computer proficiency, and are willing to develop project

Qualifications

• Exceptional attention to detail and accurate documentation.
• Proficiency with computers and standard software required.
• Automotive Technology certification preferred but not required; willingness to develop project management and coordination skills.

Responsibilities

• Represent the company at customer locations with the highest standards of professional conduct.
• Support the go-live process for new EV charging sites, including coordinating on-site activities and flagging risks or delays to the Commissioning Engineer.
• Conduct new vehicle inspections, verifying vehicle readiness and documenting findings prior to site activation.

Skills

Attention to detail

Documentation

Computer proficiency

Spreadsheet skills

Project coordination

Asset management

Education

Automotive technology certification

Tools

Documentation tools

Spreadsheets

Project management platforms

Job description

• Represent the company at customer locations with the highest standards of professional conduct.
• Support the go-live process for new EV charging sites, including coordinating on-site activities and flagging risks or delays to the Commissioning Engineer.
• Conduct new vehicle inspections, verifying vehicle readiness and documenting findings prior to site activation.

Qualifications:

• Exceptional attention to detail and a high standard for accurate, organized documentation.
• Proficiency with computers and standard software (documentation tools, spreadsheets, asset/project management platforms) required.
• Automotive Technology certification from an accredited school preferred (not required); willingness to develop project management and coordination skills.

What You Can Expect:

• Competitive base salary and performance-based bonus program.
• Health, Vision, and Dental coverage for employees & their dependents.
• Generous Paid Time Off and 401(k) program with company match.

Highland Electric Fleets

Highland Electric Fleets provides Electrification-as-a-Service for electric fleets, serving school districts, municipalities, and fleet operators. Founded in 2019, the company is a leading provider and manages large electric school bus fleets, with a culture of innovation and collaboration.