EV Field Service Technician

NextGenEnergyJobs; Dallas, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Highland Electric Fleets is seeking an experienced on-site EV Fleet Technician in Dallas, TX to diagnose and repair electric vehicles and charging systems, while maintaining thorough documentation in our asset-management platform. The role emphasizes safety, customer-facing professionalism, and hands-on maintenance across fleets.

Qualified candidates bring 5+ years in EV/medium/heavy-duty fleet repair, strong electrical/AC abilities, a clean driving record, and ASE/OEM certifications within 12

Qualifications

• Minimum 5+ years experience in Electrician, EV, or medium/heavy duty truck fleet repair.
• Advanced diagnostic, electrical, and AC skills required.
• Ability to read safety rules, operating and maintenance instructions, and procedures.

Responsibilities

• Act as on-site advocate for EVs and EVSBs, aiming for 90% uptime.
• Represent company at customer locations with professional conduct.
• Maintain clean, safe work environment and report unsafe conditions to management.
• Diagnose malfunctions and repair EVs and chargers, test-drive to verify repairs.
• Document troubleshooting and repairs promptly in asset management system.
• Assist external vendors and document repairs to assets.
• Provide guidance to junior technicians and mentor staff.
• Perform on-road repairs and road calls as assigned.
• Complete OEM and internal trainings.

Skills

Fleet repair

Electrical diagnostics

AC systems

Technical documentation

Education

ASE certifications

OEM certifications

Tools

MS Office

Electrical testing tools

Job description

Highland Electric Fleets’ mission is to make electric fleets accessible and affordable for all, enabling communities to realize the benefits of cleaner, quieter and healthier fleets.

Key Responsibilities

• Act as the company’s on-site advocate for EV’s and EVSBs, striving to achieve 90% overall uptime
• Represent the company at customer locations with the highest standards of professional conduct
• Retains a clean and safe work environment and brings any unsafe practices or conditions to management
• Diagnoses malfunctions and performs electric vehicle and charger repairs (e.g. adjust/test steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, etc.) and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements. Test-drives vehicles to ensure repair resolved
• Maintain detailed and timely documentation for troubleshooting and repairs, records time and materials used for each assignment in asset management platform
• Assist in managing of external support vendors to follow up and document repairs being made to Highland’s assets
• Provides repair and maintenance assistance to junior technician staff
• Performs road calls and on the road repairs as assigned.
• Undergo electric vehicle and charger OEM and internal trainings

Requirements

• Minimum of 5+ years Electrician, Electric Vehicle, or Medium/Heavy duty truck Fleet repair experience
• Advanced Diagnostic, Electrical, and AC skills required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Knowledge of MS Suite products
• Possess the recommended tools for a Medium Duty technician as well as electrical diagnostics tooling
• Flexibility to work bus depot hours (early morning to afternoon) and weekends (when on scheduled shift)
• Clean Driving Record is required
• Requirements within 12 months of employment: Commercial Driver’s License Required / Minimum 3 ASE certifications required (bonus compensation available if greater) / and Minimum of 4 OEM Certifications required (bonus compensation available if greater)