Field Support Tech II: On‑Site to Remote Deployments

Galleon Virtual Services; Fort Worth, Arlington, Dallas (TX, TX, TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT services provider is seeking a Deployment Coordinator to provide on-site support for clients in the Dallas/Fort Worth area. The role involves managing IT resources, troubleshooting technical issues, and ensuring client satisfaction. Ideal candidates should have 5-7 years of experience in IT support and relevant certifications. This is a full-time position offering opportunities for growth in a fast-paced environment.

Qualifications

• Five to seven years’ experience in an IT field support role.
• Proven ability to work both independently and with technology innovators.
• Strong technical and analytical skills.

Responsibilities

• Manage day-to-day IT resource support.
• Travel within the Dallas/Fort Worth area for client interactions.
• Document technical issues using ticketing systems.

Skills

IT field support experience

Analytical skills

Troubleshooting knowledge

Excellent communication

Agile environment experience

Education

Graduate of high school or GED equivalent

A+, Network+, Security+, MCSA, MCSE, or CCNA, CCNP

Tools

VMware

Citrix

Job description

A leading IT services provider is seeking a Deployment Coordinator to provide on-site support for clients in the Dallas/Fort Worth area. The role involves managing IT resources, troubleshooting technical issues, and ensuring client satisfaction. Ideal candidates should have 5-7 years of experience in IT support and relevant certifications. This is a full-time position offering opportunities for growth in a fast-paced environment.