Field Services Administrator: IT Support & Deployments

cohires; Dallas (TX); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

cohires in Dallas seeks a Field Services Administrator to manage local site IT issues, including laptop/desktop support and on-site production support. The role advocates for the local business group and delivery of IT services.

The position covers design, implementation, and support tasks, including imaging workstations, deploying software, patch management, and security enforcement, with a focus on services delivery and process improvement.

Qualifikationen

• Associates degree in computer science or equivalent experience preferred.
• Advanced knowledge of Windows 2000/XP and PC/Server/Switching hardware.
• Working knowledge of Active Directory, Group Policy, DNS, DHCP, and HP Printers.
• Basic knowledge of SQL and VBScript.
• Strong organizational/analytical skills and an attention to detail.
• Excellent execution skills with a track record of success in implementing complex projects and deliverables.

Aufgaben

• Design and implement IT policies, procedures, and resources for network and systems.
• Create workstation images and deploy them.
• Roll out software packages and updates.
• Provide deskside hardware, software, and network support.
• Assist infrastructure team and troubleshoot production systems.
• Ensure OS and application patches and antivirus definitions are kept updated.
• Enforce security procedures to ensure devices meet guidelines.
• Propose process improvements for efficiency.

Kenntnisse

Deskside support

Active Directory

Group Policy

DNS

DHCP

SQL

VBScript

Windows knowledge

Ausbildung

Associates degree in computer science or equivalent experience

Tools

HP Printers

Windows Server

Jobbeschreibung

cohires in Dallas seeks a Field Services Administrator to manage local site IT issues, including laptop/desktop support and on-site production support. The role advocates for the local business group and delivery of IT services.

The position covers design, implementation, and support tasks, including imaging workstations, deploying software, patch management, and security enforcement, with a focus on services delivery and process improvement.