Field Support Specialist - Life Insurance Sales

Prudential Ins Co of America; Hartford (CT); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Prudential Ins Co of America seeks a Field Support Associate to back the Individual Life Insurance sales organization, coordinating meetings, travel, reports, and day-to-day operations. The role emphasizes proactive support, strong organization, and collaboration with sales professionals and partners.

The position is hybrid, based in Hartford, CT or Minneapolis, MN, with in-office two days per week and potential on-site needs for meetings and events.

Qualifications

• Strong written and verbal communication skills.
• Proactive and service‑oriented approach with ability to anticipate needs.
• Strong organizational and time‑management skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while contributing within a team.
• Sound judgment and discretion with confidentiality.
• Comfort learning and navigating multiple systems and digital tools.
• Proficiency with Microsoft 365: Outlook, Word, Excel, PowerPoint, Teams.

Responsibilities

• Provide proactive logistical and operational support to assigned Individual Life Insurance sales professionals and teams.
• Coordinate in-person and virtual meetings, conferences, and sales events including scheduling, vendor coordination, materials, and follow-up activities.
• Build and maintain relationships with sales professionals, distribution partners, vendors, and internal business partners.
• Prepare, maintain, and distribute production, activity, and other business reports.
• Coordinate calendars and travel arrangements, anticipating scheduling conflicts and changing priorities.
• Process expenses, monitor budgets, and maintain accurate supporting documentation.
• Order and distribute office supplies, stationery, marketing materials, and promotional items.
• Ensure supported activities align with corporate and FINRA requirements.
• Identify opportunities to simplify work and improve processes.
• Share knowledge and provide backups across the FSA team.

Skills

Communication skills

Organizational skills

Time management

Multitasking

Independence

Discretion

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Job description

Prudential Ins Co of America seeks a Field Support Associate to back the Individual Life Insurance sales organization, coordinating meetings, travel, reports, and day-to-day operations. The role emphasizes proactive support, strong organization, and collaboration with sales professionals and partners.

The position is hybrid, based in Hartford, CT or Minneapolis, MN, with in-office two days per week and potential on-site needs for meetings and events.