Field Support Specialist — Life Insurance Ops

Prudential Financial, Inc.; Hartford (CT); Hybrid; USD 57,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) plan with company match

Company‑funded pension plan

Wellness programs

Paid Time Off

Job summary

Prudential Financial, Inc. in Hartford/Minneapolis is seeking a Field Support Associate to help the Life Insurance sales organization operate efficiently. The role emphasizes organization, proactive problem solving, and strong service orientation to support sales professionals and partners.

You will coordinate meetings, travel, expenses, and reporting while building trusted relationships across teams. The position is hybrid, with occasional on-site needs and a focus on delivering accurate,

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• Experience providing administrative, sales, event, or operational support.
• Experience in life insurance or the financial services industry.
• Experience coordinating meetings, conferences, or events.
• Familiarity with Prudential systems used for expenses, travel, reporting, or sales support.
• Experience supporting multiple employees, leaders, or business partners in a fast-paced environment.

Responsibilities

• Provide proactive logistical and operational support to assigned Individual Life Insurance sales professionals and teams.
• Coordinate in-person and virtual meetings, conferences, and sales events, including scheduling, vendor coordination, presentation support, materials, communications, and follow-up activities.
• Build and maintain effective relationships with sales professionals, distribution partners, vendors, and internal business partners.
• Prepare, maintain, and distribute production, activity, and other business reports.
• Coordinate calendars and travel arrangements while anticipating scheduling conflicts and changing priorities.
• Process expenses, monitor applicable budgets, and maintain accurate supporting documentation.
• Order and distribute office supplies, stationery, marketing materials, and promotional items.
• Help ensure supported sales activities and materials align with applicable corporate and FINRA requirements.
• Identify opportunities to simplify work, improve processes, and strengthen the support experience.
• Share knowledge, promote best practices, and provide backup support across the FSA team.
• Adapt to changes in assignments, responsibilities, and business priorities as organizational needs evolve.

Skills

Communication skills

Proactive service orientation

Organization & time-management

Independent work capability

Discretion & confidentiality

Microsoft 365 proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft 365

Job description

Prudential Financial, Inc. in Hartford/Minneapolis is seeking a Field Support Associate to help the Life Insurance sales organization operate efficiently. The role emphasizes organization, proactive problem solving, and strong service orientation to support sales professionals and partners.

You will coordinate meetings, travel, expenses, and reporting while building trusted relationships across teams. The position is hybrid, with occasional on-site needs and a focus on delivering accurate,