Senior Inbound Sales Consultant - Life

Prudential Ins Co of America; Hartford (CT); Hybrid; USD 57,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Pension plan

Job summary

Prudential is hiring an Individual Life Insurance Inbound Sales Consultant to provide licensed support to financial professionals, distribution partners, and Prudential sales teams. You will help identify opportunities, explain life insurance products and illustrations, and guide clients through sales concepts that move business forward.

This role targets curious, coachable individuals who enjoy learning, solving problems, and helping others succeed.

Qualifications

• Clear written and verbal communication skills.
• Curiosity and coachability with ability to learn quickly.
• Strong listening and problem‑solving skills.

Responsibilities

• Provide licensed support to financial professionals and partners by phone and digital channels.
• Ask thoughtful questions to understand needs and identify opportunities.
• Build expertise in life insurance products and illustrations to move opportunities toward submission.
• Maintain thorough documentation and reduce delays in the presales process.
• Participate in training and coaching to develop professional skills.

Skills

Clear communication

Curiosity

Coachability

Problem solving

Education

FINRA SIE & Series 6/7

Job description

Job Classification: Sales - Sales

Join Prudential as an Individual Life Insurance Inbound Sales Consultant and build expertise in life insurance, consultative selling, and technology. You will provide licensed support to financial professionals, distribution partners, and Prudential sales teams-understanding needs, identifying opportunities, and offering product, illustration, and sales concept guidance that helps move business forward.

This role is a strong fit for curious, coachable, and adaptable people who enjoy learning, solving problems, and helping others succeed. Through structured training, coaching, feedback, and hands‑on experience, you will build the knowledge, confidence, and professional skills to succeed in the role and prepare for future opportunities across Prudential.

Location

Minneapolis, MN or Hartford, CT - Hybrid, generally 2 days per week in office. Additional in‑office attendance may be required for meetings, training, or business needs. Work arrangements may change based on business needs.

What You Can Expect

• Support financial professionals, internal sales partners, and business partners by phone and digital channels, providing clear, consultative information about life insurance products, illustrations and sales concepts.
• Ask thoughtful questions and listen closely to understand needs, identify case opportunities, and provide clear information on available options and next steps.
• Build expertise in life insurance products, illustrations, sales concepts, and case design, then apply that knowledge to help move opportunities toward submission.
• Provide accurate and complete information, maintain thorough documentation, and proactively reduce delays, rework, and friction in the presales process.
• Take ownership of your development by participating in training, coaching, skill‑building activities, and feedback conversations, then applying what you learn in daily work.
• Share knowledge, support teammates, and suggest improvements that strengthen the customer experience and the way the team works.

What You'll Need

• Clear written and verbal communication skills, with the ability to build credibility with financial professionals, business partners, teammates, and leaders.
• Curiosity and coachability, with the ability to seek feedback, learn quickly, and apply new knowledge and skills.
• Strong listening, problem‑solving, and critical‑thinking skills, with the ability to identify needs and help financial professionals evaluate available product information and options.
• Ability to work independently, collaborate effectively, and prioritize responsibilities in a fast‑paced sales environment.
• Comfort learning and navigating multiple systems, technologies, and digital tools.
• FINRA SIE and Series 6 or 7 registration, or the ability to obtain the required registrations within 120 days of hire.

It'd Be a Plus If You Had

• Sales, customer consultation, or financial services experience.
• Knowledge of life insurance products, illustrations, sales concepts, or the life insurance sales process.
• Experience working with financial professionals, distribution partners, or internal sales teams.
• Industry designations such as CLU, ChFC, or CFP.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $57,200.00 to $94,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level.

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company‑funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.

Some of the above benefits may not apply to part‑time employees scheduled to