Field Support Engineer – Prober Systems (Travel Required)

Activ8 Recruitment & Solutions

Fremont (CA)

On-site

USD 65,000 - 90,000

Full time

8 days ago

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Benefits offered by this job

401k

Health benefits

Job summary

A semiconductor manufacturing company in Fremont, CA is seeking Customer Support Engineers to provide customer engineering support for prober products. A bachelor’s degree, proficiency in MS Office, and at least 2 years of customer support engineering experience are required.

This is a full-time, in-person, non-exempt role with excellent benefits including 401k. Responsibilities include installation, repair, and maintenance of prober systems, interface integration, documenting issues, and

Qualifications

Bachelor's degree in engineering required.
2+ years of customer support engineering experience.
Proficiency in MS Office required.

Responsibilities

Install, repair, and maintain America Probing Systems and related peripherals.
Install electrical, mechanical and communication interfaces between probers, manipulators, testers, and network systems.
Perform basic prober repairs and report status to customers.
Communicate with customers about applications requirements with the engineering department.
Document issues via FSRs and NERs and communicate progress to management.
Develop and maintain project tracking tools for multiple projects.
Travel as required.
Support Sales and Marketing with demos and at trade shows.