Semiconductor Field Service Engineer – Prober Systems

FormFactor Inc.; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

FormFactor, Inc. in the United States is seeking a Field - Service Engineer to install, troubleshoot and repair wafer probe systems at our customers' sites.

The role involves installation, commissioning and preventive/corrective maintenance, with travel across the EMEA region for site visits. The ideal candidate holds an engineering/technical degree, 2–4 years of related experience, strong problem-solving skills, and fluent German and English communication.

Qualifications

• Bachelor’s or higher in engineering or related field.
• 5+ years of related experience with a degree; or 3 years with a Master’s; or PhD without experience.
• Detail-oriented with strong problem-solving skills.
• Good communication in English and German; willingness to travel.

Responsibilities

• Supporting Wafer Probe System product in the EMEA region.
• Installation & commissioning of probers and accessories, including final acceptance according to test and acceptance regulations.
• Independent execution of preventive & corrective maintenance at the customer’s site in the service area EMEA.
• Technical training and instruction of customers.
• Troubleshooting and repair of probers both as remote/telephone support and at the customer’s site.
• Timely processing and documentation of work orders and service calls according to FormFactor guidelines.
• Actively collaborate with other FormFactor departments to ensure continuous improvement of products.
• Regular participation in qualification measures.
• Adherence to all health and safety requirements both internally and during customer service calls.

Skills

Electromechanical Engineering

English Language

German Language

Mechanical Engineering

Mechatronics

Optical Metrology

Optics

Optoelectronics

Education

Bachelor’s degree; Master’s degree; PhD

Job description

FormFactor, Inc. in the United States is seeking a Field - Service Engineer to install, troubleshoot and repair wafer probe systems at our customers' sites.

The role involves installation, commissioning and preventive/corrective maintenance, with travel across the EMEA region for site visits. The ideal candidate holds an engineering/technical degree, 2–4 years of related experience, strong problem-solving skills, and fluent German and English communication.