PRN Field Supervisor

AmeriBest Home Care; Philadelphia (Philadelphia County); On-site; USD 27,552 - 41,328; Part time

Job summary

A leading home care provider is seeking a PRN Field Supervisor in Philadelphia. This role involves planning and supervising visits for clients, ensuring compliance with regulations, and mentoring personal care assistants. Candidates should possess excellent communication and supervisory skills, a high school diploma, and ideally a CNA or HHA certification. Regular travel is required in the Philly area, and a reliable automobile is essential. This is an opportunity to impact the quality of care directly while providing support to staff.

Qualifications

• Excellent active listening and service orientation.
• Supervisory skills to coach staff effectively.
• Patient demeanor and ability to empathize.
• Strong communication skills—both written and verbal.
• Team collaboration skills.

Responsibilities

• Assess new client needs and develop initial care plans.
• Confirm clients' preferred care schedules and ensure quality care.
• Conduct client reassessments and communicate changes.
• Perform direct observation of PCAs for evaluations.
• Assist in closing care gaps and conduct home visits.

Skills

Active listening skills

Supervisory skills

Interpersonal communication

Written communication

Verbal communication

Service orientation

Education

High School Diploma

CNA or HHA certification

Associate's degree or equivalent industry experience

Previous healthcare experience

Tools

Microsoft Office Suite

Job description

Job Summary

PRN Field Supervisor is responsible for planning, coordinating, and documenting non-skilled supervisory visits for clients in Philadelphia and surrounding counties, ensuring compliance with laws, regulations, and company policies. They directly supervise personal care assistants, conduct field evaluations, and provide mentorship and support to field staff.

Responsibilities

• Assess new client needs and develop initial care plans upon admission.
• Confirm clients' preferred care schedules and ensure quality care delivery.
• Conduct client reassessments and communicate any changes to the care plan.
• Perform direct observation of PCAs for performance evaluations and monitoring of newly hired staff.
• Assist in closing care gaps and conduct home visits as needed.
• Communicate client issues, concerns, and complaints to appropriate staff.
• Maintain positive client relationships and demonstrate excellent customer service.
• Manage daily schedule and complete visits in a timely manner.
• Participate in meetings, in-services, and team meetings as required.
• Assist with special projects and other duties as assigned.

Qualifications

• Excellent active listening skills and service orientation.
• Supervisory skills to coach staff and improve service quality.
• Patient demeanor and ability to empathize with diverse personalities.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work collaboratively in a team environment.

Education And Experience

• High School Diploma required.
• CNA or HHA certification preferred.
• Associate's degree or equivalent industry experience preferred.
• At least one year of previous healthcare experience.
• Proficiency with Microsoft Office Suite or related software.
• Must have access to a reliable automobile, valid driver's license, and insurance.

Physical Requirements

• Ability to lift up to 50 pounds.
• Mobility to move within offices and client homes, including stairs.
• Effective verbal communication abilities.

Travel Requirements

• Regular travel in the Philadelphia area and surrounding counties.
• Travel required in various weather conditions.