Field Supervisor

Eagle-Point-Solutions-1; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Eagle Point Solutions in Houston, TX, seeks a Field Supervisor to oversee flooring installations and repairs across multiple sites. You will coordinate crews, ensure workmanship meets codes, and serve as the main contact for customers and subcontractors.

The role emphasizes field inspections, contractor management, and warranty resolution to deliver durable, high-quality flooring. Strong communication and organization are essential for success in a fast-growing, hands-on environment.

Qualifications

• Bachelor’s degree or other relevant business experience.
• 2+ years of flooring industry experience.
• Experience in flooring installations and repairs.
• Strong written and verbal communication skills.

Responsibilities

• Verify and track installations with contractor crews.
• Point person for field communication with customers and installation crews.
• Manage contractors during installation and repair services.
• Perform pre-installation site inspections to ensure quality.
• Measure substrates and square footage to meet city codes and guidelines.
• Perform post-installation inspections for quality control.
• Address warranty issues and define actions/scope of work.
• Communicate results to builders and warranty managers.
• Maintain strong working relationships with superintendents and managers.
• Assist other team members as needed.
• Perform monthly inventory counts of area warehouses.

Skills

Communication

Customer service

Team player

Attention to detail

Problem solving

Time management

Professionalism

Interpersonal skills

Safety awareness

Learning mindset

Measuring

Education

Bachelor’s degree or relevant business experience

Tools

MS Word

Excel

Outlook

Job description

JOB TITLE: Flooring
Field Supervisor

LOCATION: Houston, TX

THE COMPANY: It is the American dream to own a home, and our products are the marquee features and selling points for new homes in Texas. Eagle Point Solutionssources and installs some of the most beautiful flooring in Texas. Our Core Purpose is “To improve the lives of our team, and to make a difference to our customers.” With offices in Houston, Dallas, Austin, and San Antonio, Eagle Point is a fast-growing business with an entrepreneurial culture. We are a company that believes in doing the right thing, challenging the status quo, and holding ourselves to a high standard of excellence. Certified since 2020 among “Great Places to Work”, https://www.greatplacetowork.com/certified-company/7023730.

THE ROLE: The Field Supervisor is responsible for overseeing and coordinating flooring installation and repair projects from pre-installation through post-completion. This role serves as the primary point of contact between customers, contractors, and internal teams, ensuring all work meets company standards, building codes, and client expectations. The position combines field inspections, contractor management, quality control, and warranty resolution to deliver high-quality flooring installations.

RESPONSIBILITIES:

• Verify and track installations and repairs with crews of contractors
• Point person for field communication with customers and installation crews handling installations and repairs.
• Manage contractors during installation and repair services
• Perform Pre-Walk jobsite inspections prior to installation to ensure a quality install
• Job site testing and measuring of substrates prior to installation to assure city codes and installation guidelines are met.
• Perform Post-Walk jobsite inspections after installation for quality control
• Perform occupied inspections on warranty issues and define actions / scope of work needed to resolve warranty claims
• Communicate with Builder Superintendents and Warranty Managers on the results of all Pre / Post Walk results and Inspections.
• Maintain strong, positive working relationships with Superintendents, Warranty and Construction Managers.
• Helping other team members when needed
• Perform monthly inventory counts of area warehouses

IDEAL QUALIFICATIONS

• Bachelor’s degree or other relevant business experience
• Must have at least 2 years of flooring industry experience
• Experience in flooring
• Experience with customer service and interaction.
• Strong written and verbal communication skills.
• High attention to detail.
• Strong team player.
• Experience with construction jobsite conditions and safety requirements
• Ability to measure and calculate square and linear footage
• Proficiency in Microsoft word, excel, and outlook.
• Willingness to learn.
• Positive attitude, strong work ethic and professionalism at all times.
• Possess strong problem-solving skills.
• Possess strong time management skills.
• Not intimidated by social interaction on the phone or in person.

(IMPORTANT)