Flooring Field Project Manager

Preferred-Floor-; Lexington (KY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Preferred Floor & Tile Co. (PF&TCO) is seeking a Flooring Field Project Manager to coordinate installation projects and serve as the main customer liaison.

Daily travel to sites is required, with extended drive times expected, and you will ensure timelines, budgets, and quality standards are met. The role demands experience in flooring installation, strong organizational and communication skills, and the ability to manage multiple projects independently.

Qualifications

• Experience in flooring installation and customer service.
• Residential and commercial experience preferred.
• Ability to use computers and mobile devices.
• Valid driver’s license and reliable transportation.

Responsibilities

• Oversee and coordinate flooring installation projects, ensuring timelines, budgets, and quality standards are met.
• Serve as the primary contact for customers, providing updates and managing changes.
• Address and resolve on-site challenges, including material delays or installation issues.
• Conduct virtual service appointments to resolve customer complaints and perform inspections.
• Maintain project records and communicate effectively with customers and installation teams.

Skills

Flooring installation

Customer service

Project coordination

Communication

Problem-solving

Organizational skills

Job description

Description

About Preferred Floor & Tile Co. (PF&TCO)

Preferred Floor & Tile Co. is one of the fastest-growing flooring companies in the world. Headquartered in Charlotte, NC, with regional offices in Atlanta, FL, and Nashville, we specialize in turnkey flooring solutions for national and regional homebuilders, single-family rental properties (SFR), and multi-family property management companies.

We're a family-owned company focused on building long-term relationships with our clients by consistently delivering quality and value. If you're passionate about customer engagement and want to grow your career in the flooring and tile installation industry, we want to hear from you!

Job Summary:

We are seeking a detail-oriented and proactive Flooring Field Project Manager with a strong background in flooring installation, customer service, and technical expertise. This role involves coordinating flooring installation projects, resolving issues on-site, and maintaining high-quality standards. Daily travel to customer sites is required, with extended drive times expected.

Key Responsibilities

• Oversee and coordinate flooring installation projects, ensuring timelines, budgets, and quality standards are met.
• Serve as the primary contact for customers, providing updates and managing changes.
• Address and resolve on-site challenges, including material delays or installation issues.
• Conduct virtual service appointments to resolve customer complaints and perform inspections.
• Maintain project records and communicate effectively with customers and installation teams.

Requirements

Qualifications

• Experience in flooring installation and customer service required; residential and commercial experience preferred.
• Proficiency with computers, mobile devices, and various software applications.
• Strong organizational, communication, and problem-solving skills.
• Ability to lift 65 lbs., perform physical tasks, and meet vision requirements.
• Valid driver's license and reliable transportation for daily travel to customer sites.

Other Details:

• FLSA: Salaried, Exempt
• Regular travel required; extended drive times expected.
• Must be able to work independently, manage multiple projects, and uphold the highest professionalism.

Competencies:

• Technical knowledge, teamwork, professionalism, and a commitment to quality and safety.
• Strong organizational and time management skills with attention to detail.

If you thrive in a fast-paced environment, excel at managing projects, and have a passion for delivering exceptional customer experiences, we encourage you to apply!

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• This position requires the ideal candidate to travel to various project sites to oversee flooring installation work performed by subcontractors, supervise their work, and conduct walkthroughs. Are you comfortable driving to multiple locations in a single day?

Experience:

• Flooring installation: 5 years (Preferred)
• Project lead for a flooring installation project: 2 years (Preferred)

Ability to Commute:

• Louisville, KY 40202 (Required)

Work Location: On the road