Field Superintendent

Stream-Flo Industries Ltd.; Cheyenne (WY); On-site; USD 52,000 - 78,000; Full time

Job summary

Stream-Flo Industries Ltd. is seeking a Field Service Technician to support wellhead and valve servicing in the upstream oil and gas sector.

You will ensure health, safety, and quality standards are met, while building strong customer relationships through responsive service, including evenings and weekends as needed. Ideal candidates bring strong communication skills, commitment to customer satisfaction, and a solid understanding of field service operations.

Qualifications

• High school diploma or equivalent required.
• Strong commitment to customer satisfaction.
• Effective communication written and verbal (English).
• Advanced knowledge of service work, safety standards, and products (Stream-Flo).

Responsibilities

• Ensure service personnel observe all Health, Safety and Quality requirements in performance of work.
• Promote company policies, procedures, standards, and guiding principles, with strong leadership.
• Assist with development of wellhead service procedures and training on procedures.
• Evaluate performance of service technicians.
• Conduct field service audits and report to Service Manager weekly.
• Provide equipment, tools, and information to service techs to perform tasks.
• Build customer relationships through rapid response and exemplary service, including evenings and weekends.

Skills

Health and Safety awareness

Leadership

Customer service

Effective communication

Education

High School Diploma or equivalent

Job description

Stream-Flo is one of the largest privately held companies providing wellheads, gate valves, check valves, and surface safety systems for the worldwide oil and gas industry. Stream-Flo offers employees a competitive salary, profit sharing, and a comprehensive benefits program, as well as the opportunity to work in an entrepreneurial environment characterized by continued career growth and strong business results.

Key position functions include:

• Ensure service personnel observe all Health, Safety and Quality requirements in the performance of work.
• Promote Company policies, procedures, standards, and Guiding Principles. Demonstrate and provide strong leadership.
• Assist with development of wellhead service procedures and training on procedures.
• Evaluate performance of service technicians.
• Conduct Field Service Audits and submit to Service Manager weekly.
• Ensure service techs have proper equipment, tools, and information to successfully perform their tasks.
• Ensure service techs are properly maintaining assigned equipment, tools, and vehicles.
• Check all paperwork to ensure it is filled out correctly and has signatures once job is completed and service techs turn it in (JAM, Field Service Order, Driver Log, and Sales Order)
• Build customer relationships in a professional manner through rapid response and exemplary service as required, including evenings and weekends. The fast pace of the business can result in challenging client situations. Provide feedback to sales and branch management.
• Support all rig down time by being on location providing oversight until resolved.
• Execute advanced field service requirements.
• Capable of running all service tools as demonstrated by sign-offs in passbooks.
• Maintain passbooks to ensure they are signed, current, and up to date, showing adequate knowledge of all products and services.
• NCIR reporting and support.
• Other duties as required.

Preferred candidates will possess a combination of the following:

• High School Diploma or equivalent.
• Strong commitment to Customer Satisfaction.
• Advanced knowledge of service work, safety standards, and SFI products.
• Effective communication skills – written, verbal, and reading (English).
• Effective organizational abilities and attention to detail.
• Strong commitment to workplace health and safety.

We thank all applicants for their interest. However, only those candidates identified for further consideration will be contacted.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.