Field Superintendent

Stream-Flo Group; Cheyenne (WY); On-site; USD 65,000 - 90,000; Full time

Job summary

Stream-Flo Group in Cheyenne, WY is seeking a Field Service Technician to ensure safety and quality in fieldwork on wellheads and valves. You will lead on-site service activities, maintain equipment, and ensure proper documentation while building strong customer relationships.

This role requires clear English communication, a high school diploma, and readiness to work evenings and weekends. You will contribute to audits, training, and continued service excellence.

Qualifications

• Requires High School Diploma or equivalent.
• Strong commitment to customer satisfaction.
• Effective written and verbal communication skills.
• Knowledge of safety standards and Stream-Flo products preferred.
• Excellent organizational abilities and attention to detail.

Responsibilities

• Ensure service personnel observe Health, Safety and Quality requirements.
• Promote company policies, procedures, standards, and guiding principles; demonstrate leadership.
• Assist with development of wellhead service procedures and training.
• Evaluate performance of service technicians.
• Conduct Field Service Audits and submit weekly.
• Ensure service techs have proper equipment, tools, and information to perform tasks.
• Maintain equipment, tools, and vehicles; verify paperwork for accuracy and signatures.
• Build customer relationships through rapid response and exemplary service, including evenings and weekends.
• Support all rig down time by being on location and providing oversight.
• Execute advanced field service requirements.
• Capable of running all service tools as demonstrated by sign-offs in passbooks.
• Maintain passbooks current with knowledge of products and services.
• NCIR reporting and support.
• Other duties as required.

Skills

Customer satisfaction

Communication skills

Safety standards

Organizational skills

English proficiency

Education

High School Diploma or equivalent

Job description

Stream-Flo is one of the largest privately held companies providing wellheads, gate valves, check valves, and surface safety systems for the worldwide oil and gas industry. Stream-Flo offers employees a competitive salary, profit sharing, and a comprehensive benefits program, as well as the opportunity to work in an entrepreneurial environment characterized by continued career growth and strong business results.

Key position functions include:

• Ensure service personnel observe all Health, Safety and Quality requirements in the performance of work.
• Promote Company policies, procedures, standards, and Guiding Principles. Demonstrate and provide strong leadership.
• Assist with development of wellhead service procedures and training on procedures.
• Evaluate performance of service technicians.
• Conduct Field Service Audits and submit to Service Manager weekly.
• Ensure service techs have proper equipment, tools, and information to successfully perform their tasks.
• Ensure service techs are properly maintaining assigned equipment, tools, and vehicles.
• Check all paperwork to ensure it is filled out correctly and has signatures once job is completed and service techs turn it in (JAM, Field Service Order, Driver Log, and Sales Order)
• Build customer relationships in a professional manner through rapid response and exemplary service as required, including evenings and weekends. The fast pace of the business can result in challenging client situations. Provide feedback to sales and branch management.
• Support all rig down time by being on location providing oversight until resolved.
• Execute advanced field service requirements.
• Capable of running all service tools as demonstrated by sign-offs in passbooks.
• Maintain passbooks to ensure they are signed, current, and up to date, showing adequate knowledge of all products and services.
• NCIR reporting and support.
• Other duties as required.

Preferred candidates will possess a combination of the following:

• High School Diploma or equivalent.
• Strong commitment to Customer Satisfaction.
• Advanced knowledge of service work, safety standards, and SFI products.
• Effective communication skills – written, verbal, and reading (English).
• Effective organizational abilities and attention to detail.
• Strong commitment to workplace health and safety.

We thank all applicants for their interest. However, only those candidates identified for further consideration will be contacted.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.