Field Specialist III - ALS: Advanced Field Operations

Baker Hughes Holdings LLC; Minot (ND); On-site; USD 70,000 - 100,000; Full time

Job summary

Baker Hughes Holdings LLC is seeking a Field Specialist III - ALS to support field operations, deliver high-quality service, and ensure customer success. You will work closely with customers and cross-functional teams to drive performance while upholding safety and quality standards.

The role emphasizes resolving complex technical issues, providing guidance to field personnel, and maintaining thorough documentation. A two-year technical degree and relevant product training are preferred.

Qualifications

• Two-Year Technical Degree preferred.
• Relevant industry experience and product line training.
• Strong functional and technical skills.
• Excellent customer-focused mindset.
• Excellent communication and interpersonal skills.
• Team player with cross-functional collaboration.
• Strong problem-solving and adaptability in field environments.
• Commitment to safety, quality and operational excellence.

Responsibilities

• Execute field operations in accordance with company procedures, quality requirements, and safety standards.
• Apply advanced functional and technical expertise to support assigned product lines and customer operations.
• Deliver exceptional customer service and foster strong customer relationships.
• Troubleshoot and resolve technical issues to ensure reliable operational performance.
• Provide technical guidance and support to field personnel when required.
• Communicate effectively with customers, colleagues, and other stakeholders.
• Collaborate with cross-functional teams to achieve business and operational objectives.
• Maintain accurate documentation and reporting of field activities and service outcomes.
• Ensure compliance with all company policies, regulatory requirements, and safety procedures.
• Contribute to continuous improvement initiatives that enhance service quality and operational efficiency.

Skills

Customer service

Field operations

Technical troubleshooting

Communication

Team collaboration

Education

Two-Year Technical Degree

Job description

Baker Hughes Holdings LLC is seeking a Field Specialist III - ALS to support field operations, deliver high-quality service, and ensure customer success. You will work closely with customers and cross-functional teams to drive performance while upholding safety and quality standards.

The role emphasizes resolving complex technical issues, providing guidance to field personnel, and maintaining thorough documentation. A two-year technical degree and relevant product training are preferred.