Senior Field Specialist III - ALS | Field Ops Expert

bakerhughes; Minot (ND); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health and wellness benefits

Financial and retirement programs

Additional voluntary benefits

Career development opportunities

Job summary

Baker Hughes is seeking a Field Specialist III - ALS to deliver advanced technical field support, ensure safe and reliable operations, and drive customer success across multiple sites.

You will execute field operations, apply specialized knowledge, troubleshoot issues, document activities, and mentor field personnel while maintaining safety and quality standards.

The role offers a 24/7 field schedule (3 weeks on, 2 off) with comprehensive benefits and opportunities for professional growth.

Qualifications

• Two-year technical degree preferred.
• Relevant industry experience and product line training.
• Excellent functional and technical skills.
• Strong customer-focused mindset.
• Excellent communication and interpersonal skills.

Responsibilities

• Execute field operations in accordance with procedures, quality and safety standards.
• Apply advanced functional and technical expertise to support product lines and customer operations.
• Deliver exceptional customer service and foster strong customer relationships.
• Troubleshoot and resolve technical issues to ensure reliable operations.
• Provide technical guidance and support to field personnel when required.
• Communicate effectively with customers, colleagues and stakeholders.
• Collaborate with cross-functional teams to achieve business and operational goals.
• Maintain documentation and reporting of field activities and service outcomes.
• Ensure compliance with company policies, regulatory requirements, and safety procedures.
• Contribute to continuous improvement initiatives that enhance service quality and efficiency.

Skills

Customer-focused

Communication skills

Interpersonal skills

Team player

Problem-solving

Education

Two-Year Technical Degree (preferred)

Job description

Baker Hughes is seeking a Field Specialist III - ALS to deliver advanced technical field support, ensure safe and reliable operations, and drive customer success across multiple sites.

You will execute field operations, apply specialized knowledge, troubleshoot issues, document activities, and mentor field personnel while maintaining safety and quality standards.

The role offers a 24/7 field schedule (3 weeks on, 2 off) with comprehensive benefits and opportunities for professional growth.