Field Specialist III - ALS

bakerhughes; Minot (ND); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health and wellness benefits

Financial and retirement programs

Additional voluntary benefits

Career development opportunities

Job summary

Baker Hughes is seeking a Field Specialist III - ALS to deliver advanced technical field support, ensure safe and reliable operations, and drive customer success across multiple sites.

You will execute field operations, apply specialized knowledge, troubleshoot issues, document activities, and mentor field personnel while maintaining safety and quality standards.

The role offers a 24/7 field schedule (3 weeks on, 2 off) with comprehensive benefits and opportunities for professional growth.

Qualifications

• Two-year technical degree preferred.
• Relevant industry experience and product line training.
• Excellent functional and technical skills.
• Strong customer-focused mindset.
• Excellent communication and interpersonal skills.

Responsibilities

• Execute field operations in accordance with procedures, quality and safety standards.
• Apply advanced functional and technical expertise to support product lines and customer operations.
• Deliver exceptional customer service and foster strong customer relationships.
• Troubleshoot and resolve technical issues to ensure reliable operations.
• Provide technical guidance and support to field personnel when required.
• Communicate effectively with customers, colleagues and stakeholders.
• Collaborate with cross-functional teams to achieve business and operational goals.
• Maintain documentation and reporting of field activities and service outcomes.
• Ensure compliance with company policies, regulatory requirements, and safety procedures.
• Contribute to continuous improvement initiatives that enhance service quality and efficiency.

Skills

Customer-focused

Communication skills

Interpersonal skills

Team player

Problem-solving

Education

Two-Year Technical Degree (preferred)

Job description

Field Specialist III - ALS

Are you passionate about delivering advanced technical expertise in field operations and providing exceptional customer service?
Do you thrive in dynamic environments where you can solve complex technical challenges and support operational excellence?

Partnering with the Best

As a Field Specialist III - ALS, you will leverage your technical expertise and industry experience to support field operations, deliver high-quality service, and ensure customer success. You will work closely with customers and cross-functional teams to drive operational performance while maintaining the highest standards of safety and quality.

Fueling Your Passion

As a Field Specialist III - ALS, you will utilize your advanced technical expertise and industry experience to support field operations, resolve complex operational challenges, and deliver exceptional service outcomes. You will serve as a key technical resource, working closely with customers and internal teams to ensure safe, efficient, and reliable operations while contributing to continuous improvement and operational excellence.

As a Field Specialist III - ALS, you will be responsible for:

• Executing field operations in accordance with company procedures, quality requirements, and safety standards.
• Applying advanced functional and technical expertise to support assigned product lines and customer operations.
• Delivering exceptional customer service and fostering strong customer relationships.
• Troubleshooting and resolving technical issues to ensure reliable operational performance.
• Providing technical guidance and support to field personnel when required.
• Communicating effectively with customers, colleagues, and other stakeholders.
• Collaborating with cross-functional teams to achieve business and operational objectives.
• Maintaining accurate documentation and reporting of field activities and service outcomes.
• Ensuring compliance with all company policies, regulatory requirements, and safety procedures.
• Contributing to continuous improvement initiatives that enhance service quality and operational efficiency.

To be Successful in this Role You Will:

• Have a Two-Year Technical Degree (preferred).
• Have relevant industry experience and product line training.
• Possess excellent functional and technical skills.
• Demonstrate a strong customer-focused mindset.
• Have excellent communication and interpersonal skills.
• Be an effective team player with the ability to collaborate across functions.
• Exhibit strong problem-solving abilities and adaptability in field environments.
• Be committed to safety, quality, and operational excellence.

Work in a Way That Works for You

This role may require flexibility to work in varying field locations and adapt to operational and customer requirements.

Work Schedule: Monday-Sunday 3 weeks on 2 weeks off (24/7 Support) 16 hrs a day in a field

Working with Us

At Baker Hughes, our people are at the heart of what we do. We foster a collaborative and inclusive environment that values teamwork, technical excellence, innovation, and continuous improvement.

Working for You

We offer a competitive compensation and benefits package designed to support your professional growth and well-being, including:

• Career development opportunities
• Health and wellness benefits
• Financial and retirement programs
• Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: FIELD SPEC GEN - ALS