Field Specialist III - ALS

Baker Hughes Holdings LLC; Minot (ND); On-site; USD 70,000 - 100,000; Full time

Job summary

Baker Hughes Holdings LLC is seeking a Field Specialist III - ALS to support field operations, deliver high-quality service, and ensure customer success. You will work closely with customers and cross-functional teams to drive performance while upholding safety and quality standards.

The role emphasizes resolving complex technical issues, providing guidance to field personnel, and maintaining thorough documentation. A two-year technical degree and relevant product training are preferred.

Qualifications

• Two-Year Technical Degree preferred.
• Relevant industry experience and product line training.
• Strong functional and technical skills.
• Excellent customer-focused mindset.
• Excellent communication and interpersonal skills.
• Team player with cross-functional collaboration.
• Strong problem-solving and adaptability in field environments.
• Commitment to safety, quality and operational excellence.

Responsibilities

• Execute field operations in accordance with company procedures, quality requirements, and safety standards.
• Apply advanced functional and technical expertise to support assigned product lines and customer operations.
• Deliver exceptional customer service and foster strong customer relationships.
• Troubleshoot and resolve technical issues to ensure reliable operational performance.
• Provide technical guidance and support to field personnel when required.
• Communicate effectively with customers, colleagues, and other stakeholders.
• Collaborate with cross-functional teams to achieve business and operational objectives.
• Maintain accurate documentation and reporting of field activities and service outcomes.
• Ensure compliance with all company policies, regulatory requirements, and safety procedures.
• Contribute to continuous improvement initiatives that enhance service quality and operational efficiency.

Skills

Customer service

Field operations

Technical troubleshooting

Communication

Team collaboration

Education

Two-Year Technical Degree

Job description

Field Specialist III - ALS

Are you passionate about delivering advanced technical expertise in field operations and providing exceptional customer service?
Do you thrive in dynamic environments where you can solve complex technical challenges and support operational excellence?

Partnering with the Best

As a Field Specialist III - ALS, you will leverage your technical expertise and industry experience to support field operations, deliver high-quality service, and ensure customer success. You will work closely with customers and cross-functional teams to drive operational performance while maintaining the highest standards of safety and quality.

Fueling Your Passion

As a Field Specialist III - ALS, you will utilize your advanced technical expertise and industry experience to support field operations, resolve complex operational challenges, and deliver exceptional service outcomes. You will serve as a key technical resource, working closely with customers and internal teams to ensure safe, efficient, and reliable operations while contributing to continuous improvement and operational excellence.

As a Field Specialist III - ALS, you will be responsible for:

• Executing field operations in accordance with company procedures, quality requirements, and safety standards.
• Applying advanced functional and technical expertise to support assigned product lines and customer operations.
• Delivering exceptional customer service and fostering strong customer relationships.
• Troubleshooting and resolving technical issues to ensure reliable operational performance.
• Providing technical guidance and support to field personnel when required.
• Communicating effectively with customers, colleagues, and other stakeholders.
• Collaborating with cross-functional teams to achieve business and operational objectives.
• Maintaining accurate documentation and reporting of field activities and service outcomes.
• Ensuring compliance with all company policies, regulatory requirements, and safety procedures.
• Contributing to continuous improvement initiatives that enhance service quality and operational efficiency.

To be Successful in this Role You Will:

• Have a Two-Year Technical Degree (preferred).
• Have relevant industry experience and product line training.
• Possess excellent functional and technical skills.
• Demonstrate a strong customer-focused mindset.
• Have excellent communication and interpersonal skills.
• Be an effective team player with the ability to collaborate across functions.
• Exhibit strong problem-solving abilities and adaptability in field environments.
• Be committed to safety, quality, and operational excellence.

Work in a Way That Works for You

This role may require flexibility to work in varying field locations