Field Specialist II – In-Field Tech & Customer Support

Baker Hughes; Williston (ND); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Career development opportunities

Health and wellness benefits

Financial and retirement programs

Additional voluntary benefits

Job summary

Baker Hughes in Williston, ND is seeking a Field Specialist II - ALS to execute field operations, apply technical knowledge, troubleshoot issues, and maintain service quality while focusing on customer satisfaction.

The role emphasizes safety, regulatory compliance, collaboration with cross-functional teams, and delivering reliable outcomes. A two-year technical degree is preferred, with relevant experience and product line training.

Qualifications

• Two-year technical degree preferred.
• Relevant industry experience and product line training.
• Strong communication and teamwork abilities.
• Customer-focused mindset with field adaptability.

Responsibilities

• Execute field operations in line with company procedures and safety standards.
• Apply functional and technical expertise to support product lines.
• Deliver high-quality service while ensuring customer satisfaction.
• Communicate effectively with customers and internal stakeholders.
• Collaborate with team members to achieve operational goals.
• Troubleshoot and resolve technical issues in the field.
• Maintain accurate documentation and reporting of field activities.
• Ensure compliance with safety, quality, and regulatory requirements.

Skills

Strong functional skills

Strong technical skills

Excellent communication

Interpersonal abilities

Customer-focused mindset

Team-oriented collaboration

Problem-solving in field

Adaptability in field conditions

Education

Two-year technical degree (preferred)

Relevant industry experience

Job description

Baker Hughes in Williston, ND is seeking a Field Specialist II - ALS to execute field operations, apply technical knowledge, troubleshoot issues, and maintain service quality while focusing on customer satisfaction.

The role emphasizes safety, regulatory compliance, collaboration with cross-functional teams, and delivering reliable outcomes. A two-year technical degree is preferred, with relevant experience and product line training.