Field Solutions Engineer, Hivemind Autonomy

Shield AI; San Diego (CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is hiring a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.

Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden.

Qualifications

• 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
• Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
• Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
• Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, commercial, and leadership audiences.
• Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
• Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
• Demonstrated ability to build trust with customers and internal stakeholders through technical credibility, responsiveness, and clear communication.
• Ability to manage ambiguity, prioritize competing demands, and execute independently in a fast-paced environment.
• Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.

Responsibilities

• Serve as a customer-facing technical expert for Hivemind autonomy solutions in markets.
• Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
• Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
• Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
• Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
• Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
• Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
• Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
• Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
• Monitor relevant developments in autonomy, AI, unmanned systems, mission software, and defense technology to inform customer conversations and product feedback.
• Build trusted relationships with customer technical stakeholders and internal cross-functional partners.
• Operate independently across complex customer engagements while keeping internal stakeholders aligned and informed.

Skills

Solutions engineering

Field applications engineering

Systems engineering

Technical sales

Autonomy

Robotics

Defense software

Aerospace

Customer-facing

Communication skills

Tools

Python

C++

Linux

APIs

SDKs

Job description

Shield AI is hiring a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.

Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden.