Field Software Systems Engineer (Metrology)

Nearfield Instruments; Northern (KY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Nearfield Instruments is seeking a Senior Software Systems Engineer to serve as the technical bridge between customers, the U.S. field organization, and RTD software engineering teams.

The role focuses on understanding how the software platform performs in real-world manufacturing environments and driving enhancements that improve system functionality, stability, usability, and customer productivity. This is not a coding position and requires strong troubleshooting and communication skills.

Qualifications

• Bachelor's or Master's degree in a technical discipline (e.g., Computer/Electrical Engineering, CS, Physics).
• 8+ years of experience supporting complex semiconductor capital equipment or similar systems.
• Experience troubleshooting software in hardware-based environments and with field deployments.

Responsibilities

• Serve as the primary software systems expert supporting Nearfield products at customer sites.
• Troubleshoot software, system integration, and platform issues across complex metrology equipment.
• Install, configure, validate, and support software releases, upgrades, patches, and service packs.
• Collaborate with RTD software teams to investigate defects and validate fixes.
• Translate customer requirements into clear functional improvement requests.
• Capture customer feedback and validate new software functionality in the field.
• Travel to customer locations within the United States and occasionally to the Netherlands.

Skills

Troubleshooting

Customer-facing

Software architecture

Distributed software

Windows

Linux

Networking

Databases

Root-cause analysis

Cross-functional teamwork

Education

Bachelor's or Master's degree in a relevant technical field

Job description

Nearfield Instruments is seeking a Senior Software Systems Engineer to serve as the technical bridge between customers, the U.S. field organization, and RTD software engineering teams.

The role focuses on understanding how the software platform performs in real-world manufacturing environments and driving enhancements that improve system functionality, stability, usability, and customer productivity. This is not a coding position and requires strong troubleshooting and communication skills.