Field Services Wireless Technician I

Schurz Communications; New Knoxville (OH); In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Family Medical (3 plans to choose from

Dental and Vision

401(k) with generous company match

Paid Time Off

Paid Holidays

Descrizione del lavoro

NK Telco in New Knoxville, OH is seeking a Field Services Tech 1 (wireless hybrid) to install, configure, and repair customer devices and wireless networks at residential and commercial locations. You will educate customers and upsell services while maintaining a professional company image.

The role requires a valid driver’s license, 1–2 years of relevant experience, and ability to work independently with tools and test equipment. On-call rotation every 3 weeks is part of the schedule.

Competenze

• 1-2 years of wireless, phone, or other relevant technical/electronic experience.
• A valid Driver's License and clean driving record is required.
• Able to install, troubleshoot, and repair customer products/services using knowledge of wireless networks, phone systems, and customer equipment.

Mansioni

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations.
• Maintain wireless and phone systems by testing to locate trouble, diagnosing signal and equipment issues, and replacing or reconfiguring defective devices and components.
• Install and maintain wireless communication networks, antennas, and radio frequency equipment.
• Installs, activates, and configures wireless devices and phone equipment, including SIM provisioning and network/service activation.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services.

Conoscenze

1-2 years wireless experience

Driver's license

Strong computer skills

Customer service

Plan tasks effectively

Formazione

High School Diploma or GED

Strumenti

Test equipment

Hand tools

Power tools

Descrizione del lavoro

NK Telco in New Knoxville, OH is seeking a Field Services Tech 1 (wireless hybrid) to install, configure, and repair customer devices and wireless networks at residential and commercial locations. You will educate customers and upsell services while maintaining a professional company image.

The role requires a valid driver’s license, 1–2 years of relevant experience, and ability to work independently with tools and test equipment. On-call rotation every 3 weeks is part of the schedule.