Field Services Training Lead

EmergencyMD; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Annual Bonus Program

Wellness Credit

FSA

401k with match up to 5%

Life insurance

Disability insurance

Paid sick leave

PTO

Job summary

MIRATECH in Phoenix, AZ seeks an experienced Technical Training Delivery professional to lead instructor-led and hands-on training for field service personnel across ACIS, SCR, DPF, electrical, control, instrumentation, and commissioning activities. You will deliver onboarding programs, conduct demonstrations, and promote standardized work practices.

This role emphasizes coaching, mentoring, performance feedback, and continuous improvement of training materials.

Qualifications

• 5+ years of Field Service, commissioning, troubleshooting, or technical support experience.
• Demonstrated ability to independently deliver technical training programs.
• Recognized technical resource within assigned specialty areas.
• Prior experience mentoring technicians and supporting qualification activities.
• Ability to develop or improve training materials and practical exercises.
• Proven troubleshooting and root cause analysis capabilities.
• Good communication and presentation skills.
• Ability to coach and mentor technicians under guidance.

Responsibilities

• Deliver instructor-led classroom, virtual, and field-based training programs.
• Provide onboarding training for newly hired Field Service personnel.
• Deliver technical instruction related to ACIS, SCR, DPF, electrical, control, instrumentation, and commissioning.
• Conduct practical demonstrations and hands-on exercises; reinforce tool and software usage.
• Promote standardized work practices across regions.
• Coach technicians during field assignments and provide developmental feedback.
• Identify performance gaps and recommend training solutions; assist progression through certifications.
• Maintain training records and attendance documentation.
• Support continuous improvement of training materials and exercises; ensure consistency in field execution standards.

Skills

Field Service

Training Delivery

Troubleshooting

Mentoring

Electrical Systems

Instrumentation

Communication

Travel Readiness

Job description

MIRATECH in Phoenix, AZ seeks an experienced Technical Training Delivery professional to lead instructor-led and hands-on training for field service personnel across ACIS, SCR, DPF, electrical, control, instrumentation, and commissioning activities. You will deliver onboarding programs, conduct demonstrations, and promote standardized work practices.

This role emphasizes coaching, mentoring, performance feedback, and continuous improvement of training materials.