Field Services Technician - Tyler, TX

NRG Energy; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to creating smarter, safer, and more sustainable homes. As a Field Services Technician, you will provide expert installation and service of cutting-edge technology while maximizing your earnings through customer interactions. With comprehensive training and support, you’ll thrive in a dynamic environment that values integrity and innovation. Enjoy a competitive hourly base, uncapped commission, and a host of benefits including a company vehicle, paid time off, and career development opportunities. This is your chance to make a meaningful impact in the smart home industry.

Benefits

Company Take-Home Vehicle

Gas Card

Cell Phone

Work Tablet

Paid Time Off

Medical/Dental/Vision/Life Coverage

401(k) Plan with Matching

Comprehensive Paid Training

Recognition for Innovation

Employee Pricing on Products

Qualifications

• Motivated individuals with a knack for technology and sales.
• Experience in customer service and sales is preferred.

Responsibilities

• Provide expert installation and service of smart home technology.
• Maximize earnings through service and installation appointments.

Skills

Customer Service Skills

Sales Experience

Field Technician Experience

Ability to Work Independently

Job description

Welcome to the intersection of energy and home services

At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team

We are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All tools necessary to perform the job are provided – shipped directly to you!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company’s World’s 50 Most Innovative Companies, Forbes’ Best Employers in America, and a Best Employer for Diversity

A Day in the Life

As a Field Services Technician, you’ll provide expert installation and service of cutting-edge technology. You will have opportunities to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who We’re Looking For

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work both independently and in a team

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Technicians will conduct safety analyses of each home to ensure a safe environment for all.

NRG Energy maintains a drug- and alcohol-free workplace. Employees may be subject to periodic drug testing as permitted by law. EOE AA M/F/Protected Veteran Status/Disability. Salary may vary based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.