Field Services Technician - Lakeland, FL

Vivint; Lakeland (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician. You'll provide expert installation and servicing of cutting-edge technology while maximizing your earning potential. Enjoy comprehensive training, a competitive hourly base, and uncapped commissions in a supportive environment.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle and gas card

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Two weeks paid time off

Ten paid holidays

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields is a plus.
• Field technician experience preferred.

Responsibilities

• Install and service smart home technology.
• Maximize earning potential through leads.
• Conduct safety analyses of homes.

Skills

Customer Service

Sales

Technology

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

1. Competitive hourly base plus uncapped commission
2. Comprehensive paid training & ongoing coaching and support
3. Company take-home vehicle and gas card
4. Cell phone and work tablet
5. All tools necessary to perform the job will be shipped directly to you
6. 4/10 work schedule with home dispatch; we pay for your drive time to/from and in-between appointments

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and servicing of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who we're looking for:

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical demands of the job:

• Lift and carry up to 45 lbs
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Field Services technicians conduct safety analyses of homes to ensure a safe workplace for all.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic, random, post-accident, and reasonable suspicion drug testing, as permitted by law. EOE AA M/F/Protected Veteran Status/Disability. Salary levels may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf