Field Services Technician - Lakeland, FL

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician. You'll provide expert installation and service while maximizing your earnings through customer interactions. Enjoy competitive pay, comprehensive training, and various employee benefits in a supportive environment.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

Paid time off

Medical, Dental, Vision, and Life coverage

401(k) plan with matching

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.

Responsibilities

• Provide expert installation and service of technology.
• Maximize earnings through service and installation appointments.

Skills

Customer Service

Sales

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

1. Competitive hourly base plus uncapped commission
2. Comprehensive paid training & ongoing coaching and support
3. Company take-home vehicle and gas card
4. Cell phone and work tablet
5. We provide all tools necessary to perform the job – we’ll ship everything to you directly!
6. 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

1. Ten paid holidays
2. Two weeks paid time off
3. Employee pricing on smart home products
4. Medical, Dental, Vision, and Life coverage
5. 401(k) plan with matching
6. Career development and leadership opportunities
7. Recognition as one of Fast Company’s 50 Most Innovative Companies, Forbes’ Best Employers, and a Best Employer for Diversity

A Day in the Life:

As a Field Services Technician, you’ll provide expert installation and service of cutting-edge technology. You will have opportunities to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who we’re looking for:

Our team comes from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience – car, retail, insurance, B2C, call center
• Field technician experience – cable, internet, pest control, lawn maintenance, construction, solar
• Clean driving record and valid license
• Ability to work well independently and in a team

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Technicians will conduct safety analyses of homes to ensure a safe workplace for all.

NRG Energy is committed to a drug-free workplace. Employees may be subject to periodic drug testing. We are an Equal Opportunity Employer, supporting diversity and inclusion. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.