Field Services Technician I New AZ_Mesa_Warehouse

Verra Mobility Corporation; Washington (District of Columbia); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Verra Mobility Corporation is seeking a Field Service Technician to install, repair and maintain digital photo enforcement equipment for municipalities in the Washington DC region. The role demands meticulous attention to detail, quality, and dependable service delivery within the Field Service Team.

You will coordinate with internal and external teams, meet routine maintenance deadlines, and perform daily system checks. Occasional travel across DC, Maryland, and Virginia is required.

Qualifications

• High School Diploma or Equivalent.
• Experience in network installation and computer technology.
• Strong written and verbal communication skills.

Responsibilities

• Install, repair, and maintain digital photo enforcement equipment for municipalities in the Washington DC Region.
• Ensure proactive routine maintenance deadlines are met and equipment stays above contractual requirements.
• Collaborate with internal and external teams to identify and resolve issues from equipment deficiencies.
• Initiate internal escalations as necessary and coordinate with Maintenance Field Supervisor.
• Perform daily checks of enforcement systems and monitor operations as equipment dictates.
• Travel within the Washington DC region, including MD and VA, on short notice.

Skills

Network installation

Computer tech

Communication skills

Time management

Travel ability

Education

High School Diploma or Equivalent

Job description

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

Culture

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview:

This position will be responsible for installing, repairing, and maintaining digital photo enforcement equipment for a municipalities in the Washington DC Region. The technician must insure that the equipment within the region maintain strict standards. This position will require strong attention to detail, a high level of quality, proficiency, dependability and demonstrated priority and time management. This position is part of our Field Service Team.

• Ensure proactive routine maintenance deadlines are met while keeping active equipment above contractual requirements.
• Work closely with multiple internal and external teams to identify and resolve customer related issues resulting from equipment deficiencies.
• Initiate internal escalations, as necessary.
• Work closely with Maintenance Field Supervisor to keep service levels high.
• Perform daily checks of enforcement systems to confirm operations and monitor all systems as equipment dictates.
• Monitor and document the timely completion of monthly validation program, work with field supervisors to adapt procedures to match equipment demands as technology evolves.
• Provide installation support for new approach builds on construction sites.
• Ability to travel within the Washington DC region, including Maryland and Virginia for job duties with short notices.
• Other duties and/or responsibilities assigned by the Verra Mobility Leadership Team.

Qualifications:

• High School Diploma or Equivalent.
• Ability to navigate and operate throughout the Washington DC urban environment in a work vehicle.
• 1-2 Years of related work experience
• Experience in network installation, and computer technology.
• Ability to work outside with minimal supervision.
• Valid drivers license with good driving required is required.
• Must be willing to submit to and return clean enhanced police background check.
• Strong written and verbal communication skills.
• Great multi-tasking skills, effective organizational skills and strong time management mindset.

Verra Mobility Values

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Verra Mobility’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.