Field Services Technician - Connectivity & Cabling Expert

Mereo Fiber; Birmingham (AL); On-site; USD 30,000 - 47,000; Full time

Job summary

Mereo Fiber is seeking a Field Services Technician to serve as the on-site representative for multi-dwelling properties after launch in Birmingham, AL. You will troubleshoot and test network devices, cabling, and low voltage systems, coordinating with customers and internal teams to ensure rapid issue resolution.

Responsibilities include on-site installation, configuration, and testing of devices, documenting test results, and maintaining a safe work environment while meeting project deadlines

Qualifications

• High school diploma or GED required; college preferred.
• 1+ year’s knowledge and experience with networking, cabling, and one or more low voltage systems.

Responsibilities

• Work on-site with property managers, customers, support and engineering teams to resolve issues.
• Troubleshoot, test, and identify root cause of network, cabling and low voltage system issues.
• Provide timely updates in ticketing system with test results and steps taken.
• Maintain safety and orderly work on field sites.
• Install and configure structured cabling, network devices, and low voltage devices as needed.

Skills

Field construction

Customer service

Communication

Attention to detail

Initiative

Team player

Problem solving

MS Office

Low voltage

Networking basics

Education

Diploma/GED

Tools

ButterflyMX

Comelit

PDK

Brivo

OpenEye

ICRealtime

Digital Watch Dog

Resideo/Honeywell

Stratis

Crestron

Control4

Job description

Mereo Fiber is seeking a Field Services Technician to serve as the on-site representative for multi-dwelling properties after launch in Birmingham, AL. You will troubleshoot and test network devices, cabling, and low voltage systems, coordinating with customers and internal teams to ensure rapid issue resolution.

Responsibilities include on-site installation, configuration, and testing of devices, documenting test results, and maintaining a safe work environment while meeting project deadlines