Field Services Technician 3

Cubic Corporation; Concord (CA); On-site; USD 44,000 - 51,000; Full time

Benefits offered by this job

Benefits package

401k match

Paid holidays

Job summary

Cubic Transportation Systems in Concord, CA is seeking a Field Services Technician 3 to install, maintain, troubleshoot, and repair electronic equipment at field locations, supporting reliable system operation.

You will diagnose, adjust, and repair equipment using schematics and test equipment, coordinate with engineering and customer agencies, and mentor junior technicians. Travel domestically and internationally; DOT safety testing applies.

Qualifications

• Minimum 2–4 years of experience in electronic equipment maintenance or related field.
• Associate degree in electronics or related field preferred or equivalent training.
• Ability to read and interpret technical documentation and schematics.
• Strong problem‑solving, communication, and customer service skills.

Responsibilities

• Install, maintain, troubleshoot, and repair electronic equipment at field locations.
• Diagnose, rework, repair, and maintain equipment using schematics, test equipment, and manuals.
• Interpret engineering drawings and wiring diagrams to support diagnostics and maintenance.
• Coordinate with engineering, subcontractors, and customer agencies to resolve issues.
• Mentor less experienced technicians and ensure safety procedures are followed.

Skills

Field service

Troubleshooting

Electronic equipment

Reading schematics

Customer service

Communication skills

Education

Associate degree in electronics or related technical field

Equivalent technical school training

Tools

Hand tools

Test equipment

Electronic measuring devices

Schematics/diagrams

Job description

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary: The Field Services Technician 3 installs, maintains, troubleshoots, and repairs electronic equipment at field locations to support reliable system operation. This role performs diagnostics, system checks, equipment adjustments, technical documentation, and customer support while working independently and collaborating with engineering personnel, subcontractors, customer agencies, and internal teams to resolve field issues and minimize downtime. The position may also serve as a technical resource to team members by providing guidance, helping coordinate work, and supporting problem resolution and process improvement.

Essential Job Duties and Responsibilities:

Install, initiate operation, maintain, troubleshoot, and repair electronic equipment at field locations. Diagnose, rework, repair, and maintain equipment using hand tools, test equipment, electronic measuring devices, schematics, wiring diagrams, functional block diagrams, and maintenance manuals. Interpret schematics, engineering drawings, wiring diagrams, and technical manuals to support diagnostics, repairs, and equipment maintenance. Perform system checks to ensure device readiness and continued operation. Adjust, align, modify, or recommend changes to circuitry, components, equipment, or installation specifications to meet operating standards and improve assembly and maintenance efficiency. Consult with engineering personnel to resolve unusual or complex system operation and maintenance issues. Build cable assemblies and Printed Circuit Boards (PCBs) as required. Perform site surveys for change notices and coordinate or supervise equipment installation at field sites as needed. Collaborate with technicians, subcontractors, customer agencies, and internal teams to resolve field issues, support long-term projects, and minimize downtime. Interface professionally with customer agencies during operational and performance meetings to review equipment and service trends, provide support, and maintain strong client relationships. Respond to customer inquiries, complaints, and requests with professionalism and clarity. Prepare technical reports, charts, and graphs to document operating characteristics, performance trends, and deviations from design specifications for engineering review. Maintain accurate records and logs of maintenance activities in accordance with contractual requirements. Serve as a technical resource and point of escalation for team members to support issue resolution and process improvement. May assume a lead role on assigned tasks or projects to help coordinate work, support team members, and resolve issues as needed. Mentor less experienced field technicians to support task completion, problem resolution, and skill development. Perform general maintenance, technical, and semi-technical tasks not limited to electronics. Comply with all safety policies and procedures, including DOT regulations for safety-sensitive roles. Perform other duties as assigned. Mentor less experienced field technicians to support task completion, problem resolution, and skill development.

Minimum Job Requirements:

Minimum of 2 to 4 years of relevant experience in electronic equipment maintenance and repair or related field. Associate degree in electronics or related technical field, or equivalent technical school training is preferred. Proficiency in basic computer operations and common software applications. Strong problem-solving skills and the ability to work independently in the field. Ability to follow instructions, prioritize tasks, and meet deadlines. Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Proficient in reading and interpreting technical documentation. Physically capable of lifting up to 50 lbs. and working in challenging environments (e.g., crowded public stations, extreme temperatures, noisy areas, extended standing, and stair climbing). Flexibility to work on-call, weekends, or holidays as needed. Ability to travel domestically and internationally as required.

Cubic’s commitment is to provide a safe, healthy, and productive environment for both its employees and the public who utilize our transportation products and services. This is a safety sensitive position which requires that you submit to pre-employment drug and/or alcohol testing and random drug and/or alcohol testing during your employment with Cubic in accordance with the Department of Transportation (DOT) regulations.

Cubic Pay Range: $31.93 - $37.00 + benefits.

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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Worker Type: Employee

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Cubic is dedicated to providing a comprehensive employee benefits program. All regular, full-time and part-time employees (working an average of 20 hours per week) are eligible for benefits that are effective on the first day of employment. Cubic offers medical, dental and vision insurance, company-paid disability (company continues full pay and benefits for up to six weeks), life insurance options, critical illness and accident coverages, Flexible Spending Accounts, a pre-paid legal plan, travel accident insurance, an award-winning well-being program which includes an employer-funded lifestyle spending account, up to six weeks of paid parental leave, and a 401k Retirement Plan with a company match. Employees can also take advantage of backup childcare, pet care, pet insurance, virtual tutoring, and a tuition reimbursement program. Many locations follow a 9/80 work schedule with time-off policies to help encourage employees to take time for rest and relaxation. Full-time salaried employees are eligible to participate in Cubic’s flexible time-off arrangement. Part-time and hourly employees accrue paid time-off (PTO)/Sick leave at a rate of 5.23 hours bi-weekly. Lastly, Cubic provides its employees 11 paid holidays throughout the calendar year. With a presence in over 60 countries and more than 5,000 employees worldwide, Cubic is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, and any other basis protected by applicable law. For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help To learn more, visit Cubic.com. Follow us on LinkedIn!