Field Services Technician 2

Cubic Corporation; Concord (CA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k retirement plan with companymatch

11 paid holidays

Job summary

Cubic Transportation Systems in Concord, CA is seeking a Field Services Technician 2 to test, repair, and maintain electronic equipment at customer sites. The role includes installing new gear, operating digital and analog devices, and diagnosing issues under supervision.

You will work with senior field technicians, follow DOT safety policies, and keep maintenance records. Travel may be required; a 2-year electronics background and an associate degree or equivalent training are preferred.

Qualifications

• Associate degree in electronics or related technical field or equivalent training preferred.
• Minimum of 2 years of relevant experience in electronic equipment maintenance.

Responsibilities

• Install, maintain and repair equipment at field locations.
• Diagnose and repair malfunctions using schematics and manuals.
• Interface with customer agencies to provide support and maintain relationships.
• Maintain accurate records of maintenance activities per contractual obligations.
• Travel domestically and internationally as required.
• Comply with DOT safety regulations during activities.

Skills

Electronics repair

Troubleshooting

Field work

Customer service

Education

Associate degree in electronics or related technical field

Job description

Business Unit: Cubic Transportation Systems

Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary: The Field Services Technician 2 performs testing, repair, and maintenance of electronic equipment at field locations. This role involves installing new equipment, operating and maintaining both digital and analog devices, and troubleshooting issues to find solutions. This position typically works under close supervision and guidance.

Essential Job Duties and Responsibilities

• Install and perform maintenance and repairs on equipment.
• May also assist senior field technicians as needed in field locations.
• Diagnose and repair equipment malfunctions using hand tools, test equipment, schematics, and manuals.
• Interpret schematics, engineering drawings, wiring diagrams, and technical manuals.
• Perform system checks to ensure operational readiness of devices.
• Recommend improvements to circuitry or installation specifications to simplify assembly and maintenance.
• Build cable assemblies and Printed Circuit Board (PCB’s) as required.
• Maintain accurate records of maintenance activities in compliance with contractual obligations.
• Professionally interface with customer agencies to provide support and maintain strong client relationships.
• Collaborate with other technicians to troubleshoot and resolve complex hardware issues.
• Professionally interface with customer agencies to provide support and maintain strong client relationships.
• Perform general maintenance, technical and semi-technical tasks not limited to electronics.
• Comply with all safety policies and procedures, including DOT regulations for safety sensitive roles.
• Perform other duties as assigned.

Minimum Job Requirements

• Minimum of 2 years of relevant experience in electronic equipment maintenance and repair or related field.
• Associate degree in electronics or related technical field, or equivalent technical school training is preferred.
• Proficiency in basic computer operations and common software applications.
• Strong problem-solving skills and the ability to work independently in the field.
• Ability to follow instructions, prioritize tasks, and meet deadlines.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficient in reading and interpreting technical documentation.
• Physically capable of lifting up to 50 lbs. and working in challenging environments (e.g., crowded public stations, extreme temperatures, noisy areas, extended standing, and stair climbing).
• Flexibility to work on-call, weekends, or holidays as needed.
• Ability to travel domestically and internationally as required.

Cubic’s commitment is to provide a safe, healthy, and productive environment for both its employees and the public who utilize our transportation products and services. This is a safety sensitive position which requires that you submit to pre-employment drug and/or alcohol testing and random drug and/or alcohol testing during your employment with Cubic in accordance with the Department of Transportation (DOT) regulations.

Cubic Pay Range: $23.80 - $32.73 + benefits.

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Worker Type: Employee

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).

Cubic is dedicated to providing a comprehensive employee benefits program. All regular, full-time and part-time employees (working an average of 20 hours per week) are eligible for benefits that are effective on the first day of employment. Cubic offers medical, dental and vision insurance, company-paid disability (company continues full pay and benefits for up to six weeks), life insurance options, critical illness and accident coverages, Flexible Spending Accounts, a pre-paid legal plan, travel accident insurance, an award-winning well-being program which includes an employer-funded lifestyle spending account, up to six weeks of paid parental leave, and a 401k Retirement Plan with a company match. Employees can also take advantage of backup childcare, pet care, pet insurance, virtual tutoring, and a tuition reimbursement program. Many locations follow a 9/80 work schedule with time-off policies to help encourage employees to take time for rest and relaxation. Full-time salaried employees are eligible to participate in Cubic’s flexible time-off arrangement. Part-time and hourly employees accrue paid time-off (PTO)/Sick leave at a rate of 5.23 hours bi-weekly. Lastly, Cubic provides its employees 11 paid holidays throughout the calendar year.

With a presence in over 60 countries and more than 5,000 employees worldwide, Cubic is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer.

We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, and any other basis protected by applicable law.

For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help

To learn more, visit Cubic.com. Follow us on LinkedIn!