Field Services Supervisor & Route Lead

Element Materials Technology; Fort Wayne (IN); On-site; USD 52,000 - 70,000; Full time

Job summary

Element Materials Technology Fort Wayne is seeking a Field Services Department Supervisor/Route Coordinator to lead a team of field technicians, plan daily routes, manage fleet, warehouse, and testing supplies, and ensure samples are collected and returned to the lab on time.

The role requires strong organizational and communication skills, the ability to lift up to 50 lbs, work independently, and coordinate with internal and external customers. Laboratory experience is a plus.

Qualifications

• HS diploma or GED required; college or vocational coursework preferred.
• Strong computer and data/reporting skills.
• Ability to lift up to 50 lbs and stand for long periods.
• Own transportation to commute to the laboratory.
• Experience in a laboratory setting is a plus.
• Excellent communication and telephone etiquette.

Responsibilities

• Adhere to Element safety guidelines.
• Daily/weekly route planning for field technicians.
• Ensure customer satisfaction through daily interaction with field technicians and execution of operational job.
• Understand customer needs to deliver desired customer results.
• Project management, employee development, discipline, and other duties associated with the role.

Skills

Computer skills

Lifting ability

Independent work

Customer status reporting

Communication skills

Transportation

Education

HS diploma or GED

College or vocational coursework preferred

Job description

Element Materials Technology Fort Wayne is seeking a Field Services Department Supervisor/Route Coordinator to lead a team of field technicians, plan daily routes, manage fleet, warehouse, and testing supplies, and ensure samples are collected and returned to the lab on time.

The role requires strong organizational and communication skills, the ability to lift up to 50 lbs, work independently, and coordinate with internal and external customers. Laboratory experience is a plus.