Field Services Supervisor: Lead Installations & Field Ops

Charter Communications; Coos Bay (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

Charter Communications is seeking a Field Services Supervisor in Oregon to lead field teams from the node to the home, ensuring installations meet quality and safety standards. You will drive customer satisfaction through craftsmanship and strong team performance.

Ideal candidates bring 5+ years in field tech roles with supervisory exposure, Cat5/6 experience, and Router/WAN setup skills, plus a commitment to safety and operational excellence.

Qualifications

• Associate degree in electronics or related field; vendor certifications required.
• 5+ years field technician experience with supervisory exposure.
• Experience with Cat5/Cat6, router tech, and network installation.
• Strong communication and safety/compliance mindset.

Responsibilities

• Lead field teams to install and troubleshoot per standards.
• Conduct quality checks and provide feedback on competency.
• Resolve escalated issues and drive operational excellence.
• Coach employees and coordinate cross-team training.
• Maintain records and ensure policy adherence.

Skills

Field supervision

TCP/IP basics

Cabling experience

Router installation

Safety compliance

Team mentoring

Education

Associate degree in electronics

NCTI/SCTE/BCT/E certs

Tools

Metering equipment

Network switches

Wi-Fi access points

Job description

Charter Communications is seeking a Field Services Supervisor in Oregon to lead field teams from the node to the home, ensuring installations meet quality and safety standards. You will drive customer satisfaction through craftsmanship and strong team performance.

Ideal candidates bring 5+ years in field tech roles with supervisory exposure, Cat5/6 experience, and Router/WAN setup skills, plus a commitment to safety and operational excellence.