Field Services Manager: Lead Field Ops & Growth

ECS Group; Greensboro (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

ECS Limited is seeking a talented Field Services Manager to lead the Greensboroteam and oversee field operations for construction materials testing services. The role includes staffing, scheduling, quality control, and financial performance while supporting project delivery and business growth.

You will supervise Team Leaders and field staff, ensure safety and efficiency, and coordinate with Project Managers and leadership to drive successful project outcomes and client satisfaction.

Qualifications

• 5 years of related experience.
• High school diploma or GED required.
• Maintain basic certifications and any advanced certifications necessary for the work performed as per ECS Technician Certification Policy.
• Excellent communication skills (verbal and written).
• Strong leadership and decision-making capabilities; strong understanding of construction materials testing and field operations.
• Ability to evaluate testing methods and results for specification compliance.
• Strong operational and organizational management skills.
• Ability to prioritize work and manage competing demands.
• Proficiency with electronic devices and Microsoft Office.
• Ability to build and develop high-performing teams.
• Understanding of company systems and operational workflows.
• If driving for or on behalf of any ECS subsidiary, a valid driver's license is required.

Responsibilities

• Leads, supervises, and mentors Team Leaders and field staff.
• Oversees day-to-day operations of the field services group.
• Ensures field operations are properly staffed, scheduled, and executed.
• Manages workforce planning, staffing levels, and recruitment needs.
• Oversees scheduling operations and ensures all project requests are fulfilled.
• Promotes and enforces safety policies and a strong safety culture.
• Oversees equipment calibration, maintenance, and inventory processes.
• Reviews field reports and may provide senior-level reviews of deliverables.
• Supports and assists with project execution, issue resolution, and technical challenges.
• Prepares proposals and supports project management activities as needed.
• Coordinates with Project Managers and Department leadership.
• Attends project meetings and supports client interactions.
• Drives business development, marketing, and client relationship efforts.
• Assists in monitoring and managing department financial performance.
• Performs other operational and leadership duties as assigned.

Skills

Team Leadership

Staffing

Scheduling

Safety Culture

Communication

Project Support

Education

High School diploma or GED

Tools

Microsoft Office

Job description

ECS Limited is seeking a talented Field Services Manager to lead the Greensboroteam and oversee field operations for construction materials testing services. The role includes staffing, scheduling, quality control, and financial performance while supporting project delivery and business growth.

You will supervise Team Leaders and field staff, ensure safety and efficiency, and coordinate with Project Managers and leadership to drive successful project outcomes and client satisfaction.