Field Services Lead

Coulter Services; Troy Grove (IL); Vor Ort; USD 80.000 - 120.000; Vollzeit

Zusammenfassung

Coulter Services is seeking a Field Services Lead OS to oversee on-site operations and maintenance, ensuring reliable field service delivery. The role emphasizes high technical service standards, safety, and customer satisfaction.

The ideal candidate will coordinate maintenance activities, enforce procedures, and lead a team to keep daily field activities running smoothly while keeping stakeholders informed.

Qualifikationen

• Strong understanding of on-site maintenance and operations.
• Proven leadership capability in field service environments.
• Solid safety mindset and ability to enforce safe work practices.
• Strong technical troubleshooting and service quality focus.
• Excellent customer service and communication skills.

Aufgaben

• Lead and coordinate field services operations, including maintenance activities.
• Ensure work is performed safely and in compliance with established procedures.
• Maintain quality standards for technical service and operational performance.
• Support customers by ensuring effective service execution and issue resolution.
• Oversee daily on-site activities to keep field services running smoothly.

Kenntnisse

On-site maintenance

Leadership in field service

Safety enforcement

Troubleshooting

Customer service

Jobbeschreibung

Field Services Lead OS

oversees on-site operations and maintenance to ensure reliable, efficient field service delivery. The role is responsible for maintaining high technical service standards, enforcing operational safety, and supporting strong customer satisfaction.

Key Responsibilities

• Lead and coordinate field services operations, including maintenance activities


• Ensure work is performed safely and in compliance with established procedures


• Maintain quality standards for technical service and operational performance


• Support customers by ensuring effective service execution and issue resolution


• Oversee daily on-site activities to keep field services running smoothly

Qualifications & Skills

• Strong understanding of on-site maintenance and operations


• Proven leadership capability in field service environments


• Solid safety mindset and ability to enforce safe work practices


• Strong technical troubleshooting and service quality focus


• Excellent customer service and communication skills