Field Services Engineer - Smart Pulp & Paper Tech (Travel)

ANDRITZ; Portland (OR); Hybrid; USD 90,000 - 120,000; Full time

Job summary

ANDRITZ is seeking a Project Services Engineer for the Pulp and Paper Automation line within the SMART Products team. The role is flexible in location, with a preference for the Northwest US, and involves traveling across North America to customer sites.

You will install, commission, and startup systems, provide lifecycle support services, and serve as a subject matter expert for SMART Products. This position requires collaboration with customers and internal teams to ensure successful outcomes.

Qualifications

• 5+ years of experience in customer service or technical support
• Experience with pulp and paper processes is preferred
• Willingness to travel across North America

Responsibilities

• Install, commission, and start up new systems
• Deliver lifecycle support services
• Respond to customer service inquiries
• Resolve technical issues as SME for SMART Products
• Travel to customer sites across North America

Skills

Project management

Customer service

Technical support

Troubleshooting

Education

Associate's degree in electronics, engineering, mechatronics or related field

Tools

Modbus

OPC

Ethernet/IP

PLC

Job description

ANDRITZ is seeking a Project Services Engineer for the Pulp and Paper Automation line within the SMART Products team. The role is flexible in location, with a preference for the Northwest US, and involves traveling across North America to customer sites.

You will install, commission, and startup systems, provide lifecycle support services, and serve as a subject matter expert for SMART Products. This position requires collaboration with customers and internal teams to ensure successful outcomes.