Field Services Engineer

Infotree Global Solutions; Hillsboro (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

On-site work

Job summary

Infotree Global Solutions is seeking an on-site service technician to perform maintenance and repair of semiconductor processing equipment at customer sites. The role emphasizes strong customer interfacing skills, safety, and timely response to service requests.

Ideal candidates have an electronics focus with hands-on repair experience, plus an associates degree and a willingness to travel to client sites. This is a long-term W2 contract with potential for ongoing opportunities.

Qualifications

• Associates degree in electronics, engineering, or related field.
• 2+ years in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Strong customer interface skills required.
• Mechanical aptitude and ability to use appropriate tools.
• Understanding of maintenance, repair, and installation of equipment and procedures.

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment.
• Maintains records and reports as required.
• Coordinates activities with peers, supervisors and customers to minimize downtime.
• Orders and installs parts.
• Responds to emergency service calls as required.
• Instructs customer operating technicians on system operation and maintenance.
• Performs upgrades and modifications to equipment as needed.
• Keeps abreast of equipment/tools through training and manuals.

Skills

Customer service

Mechanical aptitude

Troubleshooting

Electronics repair

Education

Associate degree in electronics

Bachelor’s degree in engineering or technology (preferred)

Job description

Long-term W2 Contract - Only US Citizen or GC Holders are eligible for this role.

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both Client and customers to maintain credentials for being on customer site(s)

Qualifications:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred.
• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Excellent customer interface skills is required
• Mechanical aptitude is required as well as an ability to use appropriate tools
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required