Field Service/Start-Up Engineer

Radiant Systems Inc; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Radiant Systems Inc. in Phoenix, AZ, seeks a Field Service / Start-Up Engineer to support installation, startup, maintenance, and repair of semiconductor processing equipment at customer sites.

You will troubleshoot issues, minimize downtime, install parts, and perform upgrades while maintaining accurate service records and staying current with procedures. A strong mechanical aptitude, problem-solving and customer-facing communication skills are essential, along with willingness to travel

Qualifications

• Associate degree or higher in a technical field, with strong troubleshooting background.
• Experience with semiconductor capital equipment is preferred.
• Willingness to travel 100% domestically to customer sites.

Responsibilities

• Perform on-site service, installation, start-up, maintenance, and repair of semiconductor processing equipment.
• Troubleshoot equipment issues and minimize downtime.
• Install and replace equipment parts and perform upgrades/modifications.
• Respond to emergency service calls as needed.
• Coordinate with customers, peers, and supervisors to ensure efficient equipment operation.
• Train customer technicians on equipment operation and maintenance.
• Maintain accurate service records, reports, tools, vehicles, and company property.
• Stay current on equipment, tools, procedures, and technical documentation through ongoing training.
• Maintain professional standards while working at customer sites.

Skills

Mechanical aptitude

Troubleshooting

Customer facing

Communication skills

Willingness to travel

Education

Associate degree in Electronics/Engineering/Technology or related field

Bachelor's degree preferred

Tools

Hand tools

Power tools

Job description

Seeking a Field Service / Start-Up Engineer with strong mechanical aptitude and troubleshooting skills to support the installation, maintenance, repair, and start-up of semiconductor processing equipment at customer sites.

Key Responsibilities

• Perform on-site service, installation, start-up, maintenance, and repair of semiconductor processing equipment.
• Troubleshoot equipment issues and minimize downtime.
• Install and replace equipment parts and perform upgrades/modifications.
• Respond to emergency service calls as needed.
• Coordinate with customers, peers, and supervisors to ensure efficient equipment operation.
• Train customer technicians on equipment operation and maintenance.
• Maintain accurate service records, reports, tools, vehicles, and company property.
• Stay current on equipment, tools, procedures, and technical documentation through ongoing training.
• Maintain professional standards while working at customer sites.

Required Qualifications

• Associate degree in Electronics, Engineering, Technology, or related field; Bachelor's degree preferred.
• 2+ years of experience maintaining, repairing, installing, or troubleshooting semiconductor capital equipment.
• Strong mechanical aptitude and ability to work with appropriate hand/power tools.
• Excellent troubleshooting and problem-solving skills.
• Strong customer-facing and communication skills.
• Ability to understand technical issues related to equipment maintenance, repair, and installation.
• Willingness and ability to travel 100% domestically.

Preferred Candidate

Ideal candidates will have hands‑on experience with semiconductor manufacturing equipment, strong field-service skills, and the ability to work independently at customer sites.