Field Services Engineer

Infotree Global Solutions; Manassas (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Infotree Global Solutions seeks an on-site service technician to perform repair and maintenance of semiconductor processing equipment in customer facilities in Manassas, VA. You will coordinate with peers, supervisors, and customers to minimize downtime and ensure safe operation.

Responsibilities include ordering and installing parts, training customer technicians, responding to emergency service calls, and keeping up to date with tool knowledge through training and manuals.

Qualifications

• Associates degree in electronics, engineering, or related field required
• 0+ year experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Excellent customer interface skills required
• Mechanical aptitude and ability to use appropriate tools
• Understanding of maintenance, repair and/or installation of company equipment and procedures

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Performs upgrades and modifications to equipment as needed
• Stay current on equipment/tools through training, manuals and factory materials
• Upholds standards of conduct and cares for company property and tools

Skills

Electro/Mechanical experience

Troubleshooting

Reading schematics

Education

Associates degree in electronics, engineering, or other applicable field of study

Bachelor's Degree in Engineering or Technology preferred

High school diploma with relevant experience considered

Job description

Note: Must have Electro/Mechanical experience, ability to troubleshoot & read schematics.

Responsibilities:

• Performs on-site service and repair of semiconductor processing equipment
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance, and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s)

Qualifications:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred (Candidates with a high school diploma and relevant experience will also be considered.)
• 0+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Excellent customer interface skills is required
• Mechanical aptitude is required as well as an ability to use appropriate tools
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required