Field Services Engineer

Talently; Boise (ID); On-site; USD 70,000 - 105,000; Full time

Job summary

Talently in Boise, Idaho is seeking a Field Services Engineer to install, troubleshoot, and maintain advanced semiconductor equipment at customer sites in a high-volume cleanroom environment. You will lead field activities, perform mechanical, electrical, and software diagnostics, and provide training to technicians and customer personnel while ensuring safety and regulatory compliance.

Travel up to 20% and willingness to work alternating 12-hour shifts, including weekends/holidays, with strong

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Manufacturing Engineering, or a related technical discipline.
• Minimum 3 years of semiconductor equipment field service or related technical role.
• Strong mechanical and electrical troubleshooting skills.
• Ability to interpret technical documentation, schematics, diagrams, and equipment data.
• Excellent written and verbal English communication with a customer focus.
• Ability to work independently, lead field activities, and collaborate with technical teams.
• Willingness to work 12-hour shifts, weekends, holidays, extended shifts, and non-traditional schedules.
• Able to work in semiconductor cleanrooms with PPE and safety requirements.
• Valid driver’s license, passport, and US work authorization without sponsorship.

Responsibilities

• Install, maintain, troubleshoot, and repair advanced semiconductor manufacturing equipment at customer facilities.
• Perform mechanical, electrical, and software diagnostics to identify and resolve equipment issues.
• Lead daily field service activities, coordinate assignments, and manage shift handoffs and service reporting.
• Serve as a technical escalation point for installation, maintenance, and equipment-related challenges.
• Provide technical guidance and on-the-job training to technicians, junior engineers, and customer personnel.
• Perform failure analysis and implement corrective and preventive actions to improve equipment reliability.
• Execute equipment upgrades, software updates, hardware modifications, and replacement parts coordination.
• Maintain accurate service documentation while following customer, company, regulatory, and cleanroom safety requirements.
• Respond to emergency service requests and support domestic and international customer, training, and factory activities as needed.

Skills

RTP

RTA

Veeco

Thermal processing

Wafer processing

Education

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical discipline

Tools

Veeco Equipment

Job description

Location: On Site - Boise, Idaho, United States

Travel: 20%

Shift Rotation: Alternating 3 days on / 4 days off and 4 days on / 3 days off (12 hour shift)

Skills: RTP, RTA, Veeco, thermal process, wafer processing

About the Semiconductor Manufacturing Company / The Opportunity:

Join a leading organization in the semiconductor manufacturing industry supporting advanced laser annealing and wafer processing equipment. This hands-on, customer-facing opportunity offers the chance to install, maintain, troubleshoot, and optimize complex manufacturing systems in a high-volume cleanroom environment. As a Field Services Engineer, you will serve as a technical resource for customers and internal teams while helping improve equipment reliability and operational performance.

Responsibilities:

• Install, maintain, troubleshoot, and repair advanced semiconductor manufacturing equipment at customer facilities.
• Perform mechanical, electrical, and software diagnostics to identify and resolve equipment issues.
• Lead daily field service activities, coordinate assignments, and manage shift handoffs and service reporting.
• Serve as a technical escalation point for installation, maintenance, and equipment-related challenges.
• Provide technical guidance and on-the-job training to technicians, junior engineers, and customer personnel.
• Perform failure analysis and implement corrective and preventive actions to improve equipment reliability.
• Execute equipment upgrades, software updates, hardware modifications, and replacement parts coordination.
• Maintain accurate service documentation while following customer, company, regulatory, and cleanroom safety requirements.
• Respond to emergency service requests and support domestic and international customer, training, and factory activities as needed.

Must-Have Skills:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical discipline.
• At least three years of experience in semiconductor equipment field service, customer service, equipment engineering, or a related technical role.
• Strong mechanical and electrical troubleshooting skills with experience supporting complex manufacturing equipment.
• Ability to interpret technical documentation, schematics, diagrams, and equipment data.
• Strong problem-solving, failure-analysis, organizational, and documentation skills.
• Excellent written and verbal English communication skills with a customer-focused approach.
• Ability to work independently, lead field activities, and collaborate effectively with technical teams.
• Willingness to work 12-hour shifts, weekends, holidays, extended shifts, and non-traditional schedules.
• Ability to work in semiconductor cleanrooms while complying with PPE, safety, mobility, and physical requirements.
• Valid driver’s license, valid passport, and authorization to work in the United States without sponsorship.

Nice-to-Have Skills:

• Experience supporting laser annealing, rapid thermal processing, RTP/RTA, thermal processing, or other wafer-processing equipment.
• Experience with Veeco or other semiconductor equipment manufacturers.
• Previous experience as a Senior Field Service Engineer, Field Service Lead, Shift Lead, or Technical Lead.
• Experience training or mentoring junior engineers and technicians.
• Experience working directly with semiconductor fabs or major semiconductor manufacturers.
• Hands-on experience troubleshooting both equipment hardware and software.
• Willingness and ability to travel domestically and internationally, including to Japan, Singapore, Taiwan, France, and other locations.