Field Services Engineer

Talently; Phoenix (AZ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Overtime pay

Job summary

Talently in Phoenix, AZ is seeking a Field Services Engineer to perform hands-on installation, maintenance, and troubleshooting of ion implantation equipment at customer sites. You will follow approved procedures, document actions, and support diagnostics, upgrades, retrofits, and startup across multiple platforms while training on the job.

This on-site role requires a technical degree, strong electromechanical skills, ability to travel under 20%, and willingness to work overtime to support

Qualifications

• Bachelor’s degree in mechanical, electrical, manufacturing engineering or related field, or equivalent practical experience.
• Strong mechanical and electrical aptitude for complex electromechanical equipment.
• Ability to read technical documents, schematics, diagrams, and service data.
• Clear written and verbal English communication and strong customer service orientation.
• Willingness to travel and work flexible schedules as needed by customer demands.
• Valid driver’s license and passport; able to pass background checks; work authorization in the United States without sponsorship.
• Proficiency with Microsoft Office applications.

Responsibilities

• Install, preventive maintenance, corrective maintenance, and troubleshooting of semiconductor ion implantation equipment at customer sites.
• Follow procedures, work instructions, checklists, cleanroom protocols, and safety requirements when completing service activities.
• Support system diagnostics, failure analysis, equipment recovery, stabilization, start-up, qualification, upgrades, retrofits, and modifications.
• Document service work, inspection results, technical findings, and corrective actions in reports and internal systems.
• Respond to scheduled and unscheduled service calls while supporting customer operations during downtime and troubleshooting events.
• Escalate technical issues to senior Field Service Engineers or management as needed.
• Participate in structured on-the-job training to develop proficiency across ion implantation and other platforms.
• Work flexible schedules, including occasional nights, weekends, holidays, travel, and overtime based on customer and operational needs.

Skills

Mechanical aptitude

Electrical aptitude

Schematics literacy

Attention to detail

Customer service

Independent work

Teamwork

MS Office

Overtime readiness

Education

Bachelor's degree in mechanical, electrical, manufacturing engineering or related field

Job description

Location: On Site - Phoenix, Arizona, United States

Salary base: $70,000-$80,000 (plus overtime comp- Overtime about 10 hours in 2 weeks)

Travel: Under 20%

Hours: M-F 8 hour shift- normal business hours

About the Semiconductor Manufacturing Company / The Opportunity:

Join a leading organization in the semiconductor manufacturing industry, supporting advanced ion implantation equipment used in demanding customer production environments. As a Field Services Engineer, you will perform hands‑on installation, maintenance, troubleshooting, and technical support while developing specialized expertise through structured on-the-job training. This customer‑facing opportunity offers exposure to complex semiconductor technology and the chance to grow across multiple equipment platforms.

Responsibilities:

• Perform installation, preventive maintenance, corrective maintenance, and troubleshooting of semiconductor ion implantation equipment at customer sites.


• Follow approved procedures, work instructions, checklists, cleanroom protocols, and safety requirements when completing service activities.


• Support system diagnostics, failure analysis, equipment recovery, stabilization, start‑up, qualification, upgrades, retrofits, and modifications.


• Document service work, inspection results, technical findings, and corrective actions accurately in service reports and internal systems.


• Respond to scheduled and unscheduled service calls while supporting customer operations during equipment downtime and troubleshooting events.


• Promptly escalating technical issues, abnormal conditions, and unresolved problems to senior Field Service Engineers or management.


• Participate in structured on-the-job training to develop proficiency across ion implantation and other semiconductor equipment platforms.


• Work flexible schedules, including occasional nights, weekends, holidays, travel, and overtime based on customer and operational needs.

Must-Have Skills:

• Strong mechanical and electrical aptitude with the ability to troubleshoot complex electromechanical equipment.


• Ability to read and interpret technical documents, schematics, diagrams, and service data.


• Strong attention to detail and ability to follow precise operating procedures.


• Clear written and verbal English communication skills and a strong customer‑service orientation.


• Ability to work independently and collaboratively in a demanding semiconductor manufacturing environment.


• Proficiency with Microsoft Office applications.


• Willingness to work overtime and flexible schedules as required by equipment issues or customer needs.


• Valid driver’s license and passport, ability to pass customer background checks, and authorization to work in the United States without sponsorship.


• Bachelor’s degree in mechanical, electrical, manufacturing engineering, or a related technical discipline, or equivalent practical experience.

Nice-to-Have Skills:

• 3-5 years of experience in field service, equipment maintenance, manufacturing support, semiconductor equipment, or related technical roles.


• Experience with semiconductor manufacturing equipment, ion implantation equipment, or complex electromechanical systems.


• Knowledge of equipment start‑up, qualification, upgrades, retrofits, hardware updates, and software modifications.


• Experience working in semiconductor cleanrooms or industrial manufacturing environments.


• Familiarity with failure analysis, equipment recovery, and downtime reduction activities.


• Ability to work safely with PPE, respirators following proper fit testing and training, and customer‑specific safety requirements.