Field Services Engineer

Infotree Global Solutions; Albuquerque (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

Infotree Global Solutions is seeking an on-site service technician to perform installation, maintenance, and repair of semiconductor processing equipment at customer sites in Albuquerque, NM. You will coordinate with peers, supervisors, and customers to minimize downtime and ensure safe operation.

Ideal candidates have 2+ years in maintenance of semiconductor capital equipment, strong customer interface skills, and mechanical aptitude, with willingness to travel and maintain credentials on

Qualifications

• Associates degree in electronics, engineering, or related field; Bachelors preferred (HS Diploma/GED with relevant experience also acceptable)
• 2+ years experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Excellent customer interface skills required
• Mechanical aptitude and ability to use appropriate tools
• Thorough understanding of maintenance, repair and installation of company equipment and procedures

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Performs upgrades and modifications to equipment as needed
• Remains current on equipment/tools through training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for upkeep, maintenance, and security of company property including vehicles and tools

Skills

Excellent customer interface skills

Mechanical aptitude

Tool usage

Education

Associate degree in electronics/engineering

Job description

Note: Highly preferred if candidate has experience inInstalling tools and mechanical/electrical aptitude

Responsibilities:

• Performs on-site service and repair of semiconductor processing equipment
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance, and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both client and customers to maintain credentials for being on customer site(s)

Qualifications:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred (HS Diploma/GED also acceptable with relevant experience)
• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Excellent customer interface skills is required
• Mechanical aptitude is required as well as an ability to use appropriate tools
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required