Field Services Coordinator

American Crane & Equipment Corporation; Douglassville (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

American Crane & Equipment Corporation seeks a Field Services Coordinator to support logistics and operations in Douglassville, PA. This role involves coordinating service schedules, managing documentation, and collaborating with various departments to ensure efficient operations. Ideal candidates will have strong organizational skills, experience in service coordination, and a collaborative spirit, making a significant impact in a supportive work environment.

Benefits

Comprehensive medical, dental, and vision insurance

Tuition reimbursement

Generous paid time off

401K retirement plan

Qualifications

• High school diploma required, Associate degree preferred.
• 2-4 years of experience in service coordination or admin support is necessary.
• Industrial/manufacturing background is a plus.

Responsibilities

• Coordinate field service schedules and technician logistics.
• Prepare service documentation and manage communication.
• Arrange travel and maintain office supplies.

Skills

Organizational skills

Attention to detail

Communication

Education

High school diploma or equivalent

Associate degree in Business or Supply Chain

Tools

Microsoft Office

ERP systems

Job description

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NOW HIRING: Field Services Coordinator

Join a High-Performing Team Where GRIT Matters!

Are you a master of logistics, a detail-driven organizer, and a collaborative problem solver? American Crane & Equipment Corporation (ACECO) is seeking a Field Service Coordinator I to support our Service team by supporting operations, technicians, and logistics. This is your opportunity to play a central role in helping our field teams succeed – while growing your own skills in a company built on quality, integrity, and innovation.

Job Title: Field Services Coordinator

Department: Service

Location: 1440 Ben Franklin Hwy - Douglassville, PA 19518

Schedule: Monday – Friday | 8:00 AM – 4:30 PM | Full-time hours in office

Compensation: Competitive hourly wage based on experience and qualifications

Why Join American Crane?

• Purpose-Driven Work – Support mission-critical field operations and service delivery.
• Collaborative Culture – Be part of a team where your voice, accuracy, and coordination skills matter.
• Trusted Manufacturer – For over 50 years, we’ve been known for quality, safety, and service in crane and hoist manufacturing.
  
  

What You’ll Do

• Coordinate field service schedules, technician logistics, and daily communication between departments
• Prepare and manage service documentation, reports, and customer-facing materials
• Process purchase orders, track parts and materials, and manage subcontractor coordination
• Arrange travel, lodging, and expense tracking for technicians
• Maintain office supplies, support vendor communications, and assist with front desk duties
• Collaborate with cross-functional teams (Shipping, Purchasing, Proposals) to support smooth service operations
• Deliver a best-in-class customer and visitor experience onsite
  
  

What We’re Looking For

Education & Experience

• High school diploma or equivalent required; Associate degree in Business or Supply Chain a plus
• 2–4 years of experience in service coordination, admin support, or operations
• Industrial/manufacturing industry background preferred
  
  

Skills & Knowledge

• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with ERP systems, service scheduling software, or expense tracking tools is a plus
• Excellent written and verbal communication
• Able to manage multiple priorities in a fast-paced environment
  
  

Key Attributes

• Organized & Detail-Oriented – You thrive on creating structure, managing documentation, and ensuring nothing falls through the cracks.
• Accountable & Self-Starting – You take initiative, own your work, and follow through with consistency.
• Collaborative Communicator – You work effectively across departments and keep everyone informed and aligned.
• Calm Under Pressure – You handle shifting priorities and urgent requests without losing focus.
• Customer-Focused – You create positive experiences for internal and external customers through reliable, respectful service.
  
  

Work Environment

• This position operates in an office environment with occasional collaboration across departments.
  
  

READY TO APPLY?

• Submit your application online at Recruitment (adp.com) .
• For more information, contact us at [e-mail].
  
  

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

About American Crane & Equipment Corporation

American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes.

At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development.

Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers.

Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers.

What's In It For You?

• Competitive salary based on experience, skills, education, market data, etc
• Comprehensive medical, vision, dental, and life insurance
• Wellness plan
• Tuition reimbursement
• Generous paid time off
• 401K retirement plan
• Holidays – paid time off
• Overtime opportunities & more!
  
  

When you join American Crane & Equipment Corporation, you're not just getting a job – you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement.

How To Apply

• Submit your application online at Recruitment (adp.com) .
• For more information, contact us at [e-mail].
  
  

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

American Crane & Equipment Corporation is an Equal Opportunity Employer.

The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.

The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.

Full-time

On-site | In-office hours

Monday through Friday

8:00am-4:30pm

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Machinery Manufacturing

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