Field Services Architect: Scalable Onsite Delivery Lead

Gilder Search Group; Cleveland (OH); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Gilder Search Group is seeking a Field Services Architect in Cleveland, OH (Hybrid) to design and implement scalable field service solutions. The role demands over 7 years of experience in IT services and strong solution design capability.

You will serve as the technical authority for onsite delivery, collaborate with various teams, and ensure adherence to client requirements and best practices. Familiarity with logistics and workforce deployment is essential.

Qualifications

• 7+ years of experience in IT services, field services, or onsite delivery environments.
• Proven experience in solution design and service delivery models.
• Strong understanding of field operations, logistics, and workforce deployment.

Responsibilities

• Serve as the technical authority for field services and onsite delivery models.
• Design and architect scalable, repeatable field service solutions.
• Drive continuous improvement of tools, processes, and delivery frameworks.

Skills

Solution design

Service delivery models

Field operations

Logistics

Problem-solving

Collaboration

Communication

Job description

Gilder Search Group is seeking a Field Services Architect in Cleveland, OH (Hybrid) to design and implement scalable field service solutions. The role demands over 7 years of experience in IT services and strong solution design capability.

You will serve as the technical authority for onsite delivery, collaborate with various teams, and ensure adherence to client requirements and best practices. Familiarity with logistics and workforce deployment is essential.