Field Services Admin Specialist II — Data & Process Improvement

Socket.dev; Des Moines (IA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Full Benefits

PTO

Employee Discounts

401(k) & Profit Sharing

Job summary

Excell is seeking a Field Services Administrative Support Specialist Level 2 in Des Moines, IA to provide administrative support to the Office Administrative Manager and merchandisers in the field.

The role requires troubleshooting complex issues, managing Concur expenses, coordinating store setups and schedules, and driving process improvements while maintaining confidentiality and professionalism.

Qualifications

• Experience troubleshooting complex problems with an organized approach.
• Experience using workforce management systems such as Natural Insight, One, or Movista.
• Experience with expense management applications, preferably Concur.
• Proficiency with Excel, Word, and Outlook.

Responsibilities

• Set up and communicate new stores and merchandising projects with attention to high visibility and critical tasks.
• Communicate time-sensitive assignments to field merchandisers.
• Account management of 3rd-party merchandisers, including schedules and training details.
• Review, analyze and approve complex or non-standard expenses from the field using Concur.
• Analyze discrepancies and support process improvements through data review.

Skills

Troubleshooting

Data analysis

Communication

Independent work

Discretion

Time management

Tools

Natural Insight

One

Movista

Concur

Microsoft Office

Job description

Excell is seeking a Field Services Administrative Support Specialist Level 2 in Des Moines, IA to provide administrative support to the Office Administrative Manager and merchandisers in the field.

The role requires troubleshooting complex issues, managing Concur expenses, coordinating store setups and schedules, and driving process improvements while maintaining confidentiality and professionalism.