Field Service Technician - Windows & Doors

Pella; Irmo (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, dental, Vision insurance

401(k) with match

10 Paid Holidays

Vacation/ PTO

Life Insurance

Job summary

Pella Windows & Doors of the Carolinas and Southwest Virginia is seeking a Service Tech in Irmo, SC. The Field Service Technician will be mechanically inclined, eager to learn, and focused on customer satisfaction as they perform repairs and installations on residential windows and doors.

The role requires ladder use, driving a company vehicle, and strong problem-solving and communication skills to resolve issues promptly. A High School Diploma and construction knowledge are preferred.

Qualifications

• Must have 1-2 years in building materials or construction.
• High School Diploma or Equivalent required.
• Knowledge of residential construction preferred.
• Prior Windows and Doors experience is advantageous.
• Construction experience is a plus.
• Computer experience is preferred.

Responsibilities

• Repair and adjustments which may include replacing glass or installing such items as window shades, blinds, muntin's and roll screens.
• Prepare field reports on product problems and maintain service order and billing paperwork.
• Provide quality customer service and drive a company vehicle.
• Work neatly and safely, safeguarding homeowner belongings during service.
• Perform additional duties as assigned by management.
• Maintain accurate daily service documentation and coordinate with internal teams.

Skills

Hand tools use

Ladders/scaffolding

Driver qualifications

Communication skills

Heavy lifting

Education

High School Diploma or Equivalent

1-2 years related education/experience

Residential construction knowledge

Windows and Doors experience

Computer experience

Job description

Pella Windows & Doors of the Carolinas and Southwest Virginia is seeking a Service Tech in Irmo, SC. The Field Service Technician will be mechanically inclined, eager to learn, and focused on customer satisfaction as they perform repairs and installations on residential windows and doors.

The role requires ladder use, driving a company vehicle, and strong problem-solving and communication skills to resolve issues promptly. A High School Diploma and construction knowledge are preferred.